Delaware City Swimming Pool Remodeling

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Reviews
ARMOND POOLS
Recent Review: We used Armand Pools to put in a new pool at our home in Bryn Mawr, as they had a reputation for delivering a quality product and they were at least in the competitive range, initially, in price.  They built a great pool for us, and we have used the pool for years and - for almost a decade - used them for service as our service contact - Gus - was always helpful and responsive.  We did notice, over the years, that they were almost always at the very, very high end for any service work outside of normal service calls.  When we added a salt cell system to the pool, they were 2-3 times as much as the other bids (for exactly the same unit) and 6 times what it cost me to buy the unit on the web and install myself.  Despite that, we continued to use them for routine maintenance.  This spring, however, when I got bids to replaster our pool, their bid came in at $19,000 when bids we got from other companies using similar sub-contractors (including, interestingly enough, the one that shot the gunite in our pool) came in at an average of $7,000 - again with the same product specifications.  I understandably went with one of the other bids (not the lowest, but one from a reputable company that was in the range of reasonable) and have been very happy with the work they did.  This is where the story gets interesting... When Armand's owner (Jeff) saw other trucks in our yard doing the plaster work (the sub who had shot our original gunite) but figured they were working for others, he chewed out the sub for doing work for us through another provider.  He then provided to write me a lengthy three page ranting email about how Armand would have been worth it for me to pay them to do the plaster work.  I had to call my Armand sales contact to get Jeff to lay off harassing the subs.  Then - despite 10 years as a customer - all of sudden Armand's service people stopped even returning my calls for normal maintenance stuff, which I was planning on keeping with them.  I called four times with not a single return phone call, despite being a customer for 10 years, always paying on time, and having spent probably nearly $100k with Armand.  If this is how they treat a 10 year customer, I'd hate to see how they choose to treat a new one! I have now found a much, much better pool service company (Arrow Pools) that has been easy to work with, uses the web seamlessly, and has some great service people.  I am very happy with my new choice.  I would recommend caution to all who deal with Armand - at least based on my experience.
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SERGIO'S POOL SVC
Business Description: We have been in business for over 26 years serving the tri-state area. We do renovation as well as new pool plaster, tile and coping. We are experienced in both residential and commercial swimming pools. We provide customer references upon request.
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AQUATECH Pool Renovations
Business Description: AquaTech Pool Renovations™ specializes in Residential or Commercial swimming pool renovations. We also offer hard-scaping packages to meet any custom requirements. Our team has over 35 years of experience in building, renovating, repairing, decking, and hardscaping pools all over Southeastern Pennsylvania. AquaTech is a Veteran & family owned and operated business located in Doylestown, Pennsylvania. We pride ourselves on providing excellent customer service and are ready to serve you and your pools needs.
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SWIFT POOLS
Business Description: We are a family owned and operated inground swimming pool company. We install, repair and sell pool products. We are a small company about 35 employees. We have a few subcontractors and the ones we do use we have used for many years. Please note hours listed are summer hours only (Easter-Labor day) Please call for winter hours.
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Aqua pool professional
Recent Review: Upon signing the contract, I gave him $2000 Cash, and he never came back. I tried calling him and the number provided by him is now no longer active. He may still in business but I can't get a hold of him.
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Anthony & Sylvan Pools
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Recent Review: Its top notch and best of the best. They provided exceptional customer service and the quality was very high. They work with us and make sure they did it right.
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SCHEMBRI POOLS INC
Recent Review: Steve Schembri will be coming back in April to install the new pool.
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Moyer Indoor | Outdoor
Recent Review: They do the work contracted.  Although you might have to call and ask for issues to be addressed several times.
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Paradise Pools & Spas NJ
Recent Review: Splendidly, All services were completed promptly and to a superior quality. I love my new pool and patio!
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Sparklean Pools Inc
Recent Review: Every thing went extremely well from beginning to end.  I could not be more pleased, wish every job went this smoothly. We were offered a good selection of patterns,colors ,thickness,etc.   The pool looks brand new, and the work was completed in less than one day.  I would not hesitate to use Isaac for any of the other services he offers.

Reviews in Delaware City to Pool Remodeling

FAqua pool professional
Upon signing the contract, I gave him $2000 Cash, and he never came back. I tried calling him and the number provided by him is now no longer active. He may still in business but I can't get a hold of him.
- David G....
AAnthony & Sylvan Pools
Its top notch and best of the best. They provided exceptional customer service and the quality was very high. They work with us and make sure they did it right.
- Natasha A....
AAnthony & Sylvan Pools
They did a very professional job, from start to finish. from giving me a proposal of the project to scheduling and to construction. They came when they said they would. The project manager was there explained everything about the construction and also to inspect the work.
- Jolly P....
AMoyer Indoor | Outdoor
They do the work contracted.  Although you might have to call and ask for issues to be addressed several times.
- Beverly B....
FAnthony & Sylvan Pools
In all sincerity, I would hire any other pool builder over Anthony & Sylvan! We signed a contract in May 2018 with Anthony & Sylvan to install a pool. The ENTIRE PROCESS has been horrific. After multiple rounds of poor communication and poor installation, we came to an agreed upon plan of resolution. HOWEVER, nearly 9 months later A&S has not kept up their end of the agreement (after receiving funds paid in full long before the project was completed.) While there are countless things to discuss, the biggest issue we have continued to deal with is poor communication and a poor product. A&S installed a very poor plaster job on our pool. Then, after spending weeks trying to add acid, brushing it twice daily, and keeping the water balanced, A&S determined they would need to drain the pool (it was pretty devastating to our kiddos to lose their pool at the end of the summer) and apply some type of ACID bath to the plaster. While it cost more money and time to refill, rebalance, and reheat the pool water, the acid bath did not make it any better. In fact, it made it worse. The only solution then was to wait until the following spring (2019) and come in a rip out all the plaster (or at least that was what I understood them to be doing) and start over. The crew that did it (it was the same crew last year and this year) made a mess of our yard and poured chemical on our newly sodded grass and killed the grass. AND the plaster job they did this year was worse than the plaster job they did last year. In other words, we are in THE SAME SPOT A YEAR LATER WITH THE POOL. Terry, A&S's concrete specialist who is a very nice guy, came back out to look at the plaster and described it as a terrible job that needs to be fixed. \ A&S's remediation plan was to do another acid wash (which didn't work last year with the other plaster job) because they do not want to replaster the pool again because a pool can only get three coats of plaster before everything has to be chipped down (which apparently is very difficult and costly!!!). This is appalling to find out because A&S did not disclose this prior to second round of plaster! Therefore our only feasible option at this point was to have Anthony & Sylvan come out and drain the pool and do ANOTHER acid wash. They completed this on June 4th and NOW THE POOL LOOKS WORSE THAN BEFORE! Seriously, this process has been a horrific nightmare! They have now put plaster on the pool twice and done two acid washes. Our pool still has not been finished. And yet, Anthony & Sylvan says that the plaster is already over a year in to the warranty coverage for the plaster!?!? We have tried to swim in the pool this summer but it sincerely makes my kids' toes (multiple toes) bleed. So, now we just sit and wait for A&S to reach out and attempt to make things right. Frankly, I have zero confidence in their pool building and their ability to resolve issues.Therefore, based on my experience (after spending $70K on trying to create a great backyard experience for family, friends, and neighbors), I would sincerely recommend using any other pool builder over Anthony & Sylvan.
- Josh R....
AParadise Pools & Spas NJ
Splendidly, All services were completed promptly and to a superior quality. I love my new pool and patio!
- Roberto V....
AAnthony & Sylvan Pools
It went fairly well. It was very professional from the project end. We've used them to close the pool and they do a very nice, professional job.
- Maricar C....
AAnthony & Sylvan Pools
It was really good. Eric who was the sales guy was very thorough and determine what we could afford. Frank was the project manager he came over about a dozens times, to let us know how things were going. Other then the delay we had everything was really well. It was right on budget. We have been using the pool all summer, and frank helped open the pool and I go to buy supplies for the pool as well.
- David D....
AAnthony & Sylvan Pools
The service was good and smooth. If I have any issues with the warranty they come out right away. They replaced a faulty pump within the day.
- Michael P....
AAnthony & Sylvan Pools
They did a beautiful job. The customer service managers were very attentive and took time to explain everything in detail. They went above and beyond in the customer service area. The pool looks great and I would highly recommend them. I would definitely hire them again.
- Maliq H....