Bridgeville Dehumidifier Installation

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22
Reviews
North Star Inc
Recent Review: Let me preface that my home was built in 1998 and the builder used "duct board" for the heating and air-conditioning duct and returns, which unfortunately I had no knowledge of until this year. The main supply to the furnace was not sealed nor attached properly to the furnace wall. The original HVAC contractor also inappropriately installed a humidifier within the duct board main supply. The existing duct board became rancid with dirt on the inside due to improper installation. North Star technicians removed existing duct, replaced certain existing boots, used existing registers/grilles wherever possible. They removed humidifier and redesigned duct work layout and installed new supply and return duct using galvanized steel main supply trunk and foil-faced flex leads, sealed and with insulation to code. Included dampers for all supply leads. They also replaced my dryer vent with metal duct which has tremendously improved clothes drying time! I am extremely pleased North Star! Contract manager, Tom, visited on-site almost daily to oversee proper installation and to consult with the install supervisor (main technician, Al). The work ethic of the main technician Al is to be commended; he was a most methodical, knowledgeable, and steady worker who did not slack off whatsoever on the job. Sales Associate Shelly, also visited during the installation period to assure customer satisfaction. Although the house air flow has greatly improved, when outside temperatures above 80 degrees and humidity prevail outside, we still experience a feeling of 'too much wet cold air'. Please note however that our inside air handler and outside heat pump were installed by another local company in 2011. North Star did explain to us that the sizes of these units do not match, lending to improperly conditioned air, i.e., not removing enough moisture from the air. North Star did install two vents and a return to their original installation to help balance the inequity of these units. Shelly, our sales person, has stated she will discuss with Contract Manager Tom and see what can further be done to help.
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Air Temp Solutions
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Recent Review: It went very well. Work was done as promised and at the price agreed.
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"I Can Do That"
Business Description: My helper and I are both retired. I was an Engineer/ Project Manager for 40 years. I also have had this Handyman Business for the last 10 years. My helper was a General Contractor for 25 years. Dry wall work as a sub-contractor.
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DryZone LLC
Recent Review: The salesman came out and he assessed the whole situation. We both went under the crawl space and we discussed why I was having so many problems with my heater. It is so clean in my crawl space now I could store things down there. Once they encapsulate your crawl space they put a humidifier down there and they run any moisture out through your foundation and it maintains a constant temperature in your crawl space. It would be highly recommended to. If your heater is in your basement or crawl space you are going to have issues every year because of all of the moisture. It is pricey, but it is a good investment if you are going to stay in the house you are living in. It is a good return on investment. It has stopped the constant HVAC calls. It saved me a lot of money in repairs because of all of the moisture that was there. They come out once a year. They break down the dehumidifier and clean it out and then put it back together to make sure it is working.
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K & B HVAC Services, LLC.
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Recent Review: We highly recommend them. Buy the yearly maintenance checkup. They come twice a year and check everything and change filters. We have 3 filters.
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Comfort Air Service LLC
Business Description: The company was established in 1984 by Mark H. Johnson who currently serves as President. Starting as a marine air conditioning and refrigeration service company, the company expanded into residential and commercial service and sales in 1989. This expansion was continued in the form of an Aire Serve franchise in 1994 and is relevant to some of the best practices the company utilizes today. In 1994 the Janmar Marine Co. and Aire Serve were combined as two divisions under Aire Serve Eastern Shore. In 1998 the company again became independent contractor divesting the Aire Serve franchise and combining the two divisions under Comfort Air Service. 1999 brought about the divesture of the marine company so the focus could be brought to bear on the residential/commercial operations. Our current location was also purchased in 1999. The company was incorporated in 2004. In 2006- 2007- 2008 the company became members of NCI and obtained certifications and training in air test and balance, carbon monoxide certification and testing and combustion test certification. In 2008 the company joined the Nexstar Network, a customer service focused contractors group. We offer Financing
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First Class Heating, Air Conditioning Plumbing, I
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Recent Review: Made contact through Angieslist via email on 8/20/14. I received a call back within 30 minutes. I scheduled the work for the the morning of 8/21/14. Date and time was confirmed. Jeff Davis the Plumber who did the install was EXCELLENT! He call early in the AM, got directions to my home. He arrived promptly. Jeff is an excellent Plumber. I will definitely use First Class in the future. In fact, I am in the process of contacting them about an install of a furnace humidifier.
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Arctic Air Heating & Cooling LLC
Recent Review: Arctic lives up to it's reputation and reviews. After moving to DE from Wshington DC, I expected to pay a fortune to have my problems erradicated. Instead, I think I owe them money for all they did. Do call them for any HVAC problems you may have. Don't hesitate to ask any questions that you may think are trivial. Do buy a maintenance contract-their prices are extremely reasonable and cover a host of issues.
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B Walls & Sons Inc
Business Description: We are a local owned business that performs residential and some commercial Plumbing, Heating and Air Conditioning service. From new construction to remodel work. Our majority of work comes from service.

Reviews in Bridgeville to Install Dehumidifier

ADryZone LLC
The salesman came out and he assessed the whole situation. We both went under the crawl space and we discussed why I was having so many problems with my heater. It is so clean in my crawl space now I could store things down there. Once they encapsulate your crawl space they put a humidifier down there and they run any moisture out through your foundation and it maintains a constant temperature in your crawl space. It would be highly recommended to. If your heater is in your basement or crawl space you are going to have issues every year because of all of the moisture. It is pricey, but it is a good investment if you are going to stay in the house you are living in. It is a good return on investment. It has stopped the constant HVAC calls. It saved me a lot of money in repairs because of all of the moisture that was there. They come out once a year. They break down the dehumidifier and clean it out and then put it back together to make sure it is working.
- Robert L....
AK & B HVAC Services, LLC.
We highly recommend them. Buy the yearly maintenance checkup. They come twice a year and check everything and change filters. We have 3 filters.
- Patricia H....
CComfort Air Service LLC
We've used Comfort Air Service, LLC for over a number of years and they recommended stuff like a humidifier system for our central heat and air so we put the humidifier in but it didn't seem to make any difference which was fairly expensive. Our biggest problem with Comfort Air Service, LLC is that they would never itemize the bill for us. We couldn't tell how much parts were costing or how much labor was costing. We couldn't break that out. Some of their charges seemed to us to be exorbitant. Their inability to relate to our request to break down the expenses on the bill stuck out to me but their staff were polite and they didn't do anything offensive.
- Peter T....
AArctic Air Heating & Cooling LLC
Arctic lives up to it's reputation and reviews. After moving to DE from Wshington DC, I expected to pay a fortune to have my problems erradicated. Instead, I think I owe them money for all they did. Do call them for any HVAC problems you may have. Don't hesitate to ask any questions that you may think are trivial. Do buy a maintenance contract-their prices are extremely reasonable and cover a host of issues.
- Tom S....
FB Walls & Sons Inc
When my HVAC stopped working properly (the fan on the outside unit would not shut off), I called B. Walls, as they have serviced my HVAC system since installation.  When I was told that I needed a new outside and inside unit, I had someone else come in to look at my equipment.  This individual told me that I should not get the units replaced because they were now working.  I called Charlie and asked him about this.  I was told that the fix was only temporary, as B. Walls had done some kind of temporary adjustment to the outside unit; and it would not last.  Additionally, I was told that if I only replaced the outside unit; and the inside unit were to fail, I would have to replace both units due to some new government regulations.  B. Walls did not ever discuss doing a load test; and their response to my original comment does not explain why they did not do a load test before selecting the equipment for my home.  They state that they needed to get more information from me before doing the load test at no charge.  “At no charge” is a favorite expression of B. Walls. The proposal for the HVAC equipment claims that B. Walls would register my HVAC equipment with Rheem to get an additional five years on the warranty “at no charge”.  When I called Rheem, the customer service representative told me that I would get the same additional five years if I registered the equipment myself “at no charge”.   If the company was going to replace my HVAC equipment, one would assume that the load test would be included in the cost of replacing the equipment.  I know nothing about HVAC equipment; therefore, I did not “make the decision to go with the same size HVAC equipment” that I currently had in my home.  I certainly did not agree to spend $9,300 for HVAC equipment if the equipment I had in my home could have been easily repaired.  Obviously, B. Walls never asked me for the information; and it is my understanding now that a  licensed HVAC company should know what information they need to do a proper load test.  B. Walls claims that I did not pay for filters.  I was told that the filters were part of the $9,300 that I paid in full on February 21, 2013, when the equipment was installed.  I did not know that B. Walls was charging me twice for them until April 11 when I posted my comment on Angie’s List.  I received a certified letter on April 12 that was written on April 11; and the invoice for the filters was attached.  The invoice is dated February 21, 2013; however, I had never seen the invoice prior to April 12; and B. Walls did not ask me on February 21 to pay extra for the filters.  B. Walls knows nothing about the second opinion I got on the issues with my HVAC equipment or what was said or done.  In fact, I was told that the HVAC equipment was too large for my home.  Charlie was told this.  The negative air pressure was making me sick.  The house was so dry that I had to purchase two humidifiers that I ran constantly.  The adjustments that were made at “no charge” were necessary because the equipment was so loud that I could not sleep; and some rooms in my home did not have any heat at all while others were too hot.  The “no charge” does not make sense.  I paid for the equipment and installation charges in full.  Part of the contract provided for one year labor.  It should have been a priority for B. Walls to make sure that the HVAC equipment that they had installed in my home was working properly.  Charlie never came to my home to insure that it was working or to investigate why I was complaining about getting sick from the equipment.  The statement that I turned down B. Walls and the Rheem representative’s attempt to come to my home is simply false.  I called Charlie twice and left messages asking him to come.  I sent Rheem three emails asking for a representative to come.  On March 26, the Rheem Customer Service Representative I was dealing with called to tell me that the Rheem Representative was meeting with Charlie and she would try to get him to come to my home.  She called back and said that he would not be able to make it but would call me.  He did call; and I was told that if Charlie did a load test and found that the equipment was too large for my home, Rheem would help to cover the costs of replacing the equipment.  However, I was told that I would have to let B. Walls do the work.  The Rheem representative told me some of the things that he had been told by B. Walls; and I had serious reservations; however, I agreed to let Charlie do the load test.  I was never contacted by Charlie; and on March 28, I was still very sick and in need of an HVAC system in my home that worked properly.  I was forced to have the new equipment replaced.  I have contacted Rheem to get a statement from the Rheem Representative and from the Rheem Customer Service Representative because in his April 11, 2013 letter, Charlie also claimed that I refused to allow the Rheem representative access to my home.  At no time did B. Walls offer to add another return in my home at no charge.  In fact, due to serious allergies, adding a return was not an option; and Charlie knew this based on the original installation of my HVAC system in 2001 and information that I gave him when he first told me that the equipment should be replaced.  I was not told when the equipment was installed that in order to be able to live with the equipment, I would have to have a new return added.  I was not told that I would be left over a long weekend with no heat in my bedroom and bathroom while the noise was so loud from the system that it woke me up every time it came on.  I went four nights without any sleep at all and became very ill.  I called Charlie twice regarding this; and he did not come to my home to address the issues I was having with the new HVAC equipment.  I am not addressing the “additional work” that has not been paid for according to B. Walls.  This was not part of the $9,300; and it was not part of my original review.
- Pat F....