Recent Review: This was a great experience, and has me wondering why I didn't get around to installing central AC earlier! Bill came over to look at what needed done, and gave me different options for how they could run the ductwork and where they could install the new machinery. He was very straightforward about what he thought would work best, given the configuration of my house. Because he thought creatively about how the ducts and air exchanges could be placed, I didn't lose ANY closet space - a real bonus in an older house. That afternoon I had an estimate with several options priced out, and his pricer called me to make sure I understood what was in the estimate and to discuss the different equipment options. Once I signed the contract, the office manager was able to schedule the work quickly. The guys showed up (on time!!) on the day the work was to start, and they finished everything in two days - the original estimate was three days. They left the house, including the basement, very clean and did a great job of placing the air vents where they would blow maximum air into the room with minimal impact on the visual aesthetics of the space. They were also very good about working around my dogs - I have one dog who is scared to death of people she doesn't know, and I was afraid she would nip one of the team. But they were so kind to her, fed her a few treats and gave her a few pats on the head, and she settled and let them get vents into "her" dog room. The AC is working great, even in the upstairs attic space that is now the master bedroom. They were also able to run ducts into an upstairs bathroom that was very tricky to get to, again - thinking creatively about how to make that work. I never thought that the upstairs space would get cool, but it has been very comfortable even in this wave of warm weather we've had. Wonderful experience from start to finish, I would recommend them to anyone who was retrofitting AC into an old home.