We just had our kitchen refaced using KitchenSaver and couldn't be happier. We had met with several contractors before settling on this company. Our sales rep (Dan Dziewanoski) impressed us with his knowledge and recommendations, even suggesting not to make certain changes that others had recommended due to the expense and lack of need for them. He listened carefully to us, asked great questions, and made sensible recommendations in light of our budget and goals. The fact that he has a background in construction also was very helpful. The "sales" process was highly consultative (I'm in sales, so know the difference). John Riegert (Project Manager) came to our home soon after our meeting with Dan to take all the measurements and our project started earlier than planned (just prior to Christmas) since they were ahead of schedule with other clients (rare, I'm sure). With the exception of some items that didn't come in on time (e.g. Appliance garages and some glass shelves), the work was completed on schedule. The remaining items were then installed right after the New Year (which presented no problems or incovenience for us). Overall, everyone involved in our kitchen project was excellent, including Mike Lilli who was our primary installer/carpenter. We had some challenging areas in our kitchen due to some ceiling water damage and Mike did a fantastic job of making sure that the cabinet met the ceiling properly without unevenness. He pretty much performed a miracle in cosmetically fixing a cabinet/ceiling problem that existed prior to his work. If you want a reliable, professional company with a team of experienced and excellent staff (they're staff, not independent contractors), KitchenSaver is the way to go. They exceeded our expectations and, for a very fair price, took a 30 year old kitchen and made it new again. We went with laminates that are beautiful (made by the Amish in PA).