I called Luis to get a quote on power washing and sealing my deck. I left a message on his voicemail, but he called me back within 20 minutes. I set up an appointment for a week later. He gave me a 2 hour window when he would show up. Luis called me an hour and a half into the window to tell me he was on his way. Luis and another worker arrived within the window, quickly discussed with me what would be done, and its price. I also asked him to pressure wash the back of the townhouse. He quoted me $99 to do the back, in addition to the $250 for the deck pressure washing and sealing. I agreed and he began working. The two men worked for about 2 hours, then Luis rang my doorbell, told me he was done, and asked me to go have a look. The deck and house looked great -- I did not notice any uncleaned areas. I paid the full price then, which included sealing the deck. Luis told me he'd be back a week later to seal the deck, and since I had already paid, he could come and do the work even if I wasn't home. Today, Luis called right at the beginning of his 3 hour window, showed up shortly after and completed sealing the deck within about 40 minutes (less, I think). Again, he asked me to check out the work, which looked good to me, then he left. Luis never stepped foot inside my house. He insisted that he walk around the long way to get into the back yard (I live in a middle unit townhouse, so he had to walk around another house to get there). He was straight forward and professional. The work seems to have been done well, and I am satisfied. I would hire R&L again.