Everything went smoothly, from giving an quote, ordering, and installing. The quote was very reasonable, as I have obtained three other quotes for the same doors. The other sales rep just listened to what we want and gave us the quote. Mr. Katnich actually suggested ways to save some money without affecting the quality and performance of the doors. For an example, we asked to paint the doors the same color outside as before. Mr. Katnich looked at our windows which are white outside and suggested to save a few hundred dollars each door by leaving it white. After installation, the doors actually look brighter and nicer with the white color. None of the other sales rep suggested it. The work was performed efficiently, and professionally. Everything was cleaned up perfectly. There was a slight defect with the Provia. Mr. Katnich immediately returned my call on a Sunday and communicated with Provia the next day. Provia responded satisfactorily to fix the problem. So far, we are 100% satisfied with this work.