Recent Review: The whole process went very well. They were professional, responsive and friendly throughout the estimate, measurement, and installation process. I found some errors in the specifications on my order sheet (i.e., details that I had specified were not accurately portrayed on the order form they sent me), so one should be careful to review that, but that was simple to correct. The final product is beautiful and all the people with whom I spoke and who came to my house were friendly and knowledgeable. Moreover, they arrived on time -- for both visits -- and called me when they were on their way. Full disclosure: after I paid for the service, the company sent me a note indicating that if I posted a review on Angie's List, they would send me a squeegee and glass cleaner. That does reduce my trust in the integrity of grades of providers Angie's List, but squeegee or no, I did have a positive experience with this provider.