Fedex Bamboo Flooring Installation

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14
Reviews
Floor Concepts & Design
Recent Review: Ali was very reasonable and easy to work with. His installer did a great job installing the bamboo flooring in our kitchen.
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43
Reviews
All Eco Center
Recent Review: Dave, the owner, came for the estimate within 2 days of my call. He measured the areas and was able to email me a quote shortly after. He is very knowledgeable about the products he sells and is also very professional. They crew arrived on time and installed the counter tops and flooring without leaving any dirt behind!! We were very pleased with the service.
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233
Reviews
Unique Floor Design Center
Award 2018Super Service Award
Recent Review: this is a great little company.  We wanted bamboo flooring installed in our basement.  We contacted a couple of companies for estimates.  We received both estimates, and the Unique Floor estimate was the better deal.  Then we had added a nuance to the basic pattern (added a different color border changed the amount of ceramic tile) and asked for a revised estimate.  We quickly received the Unique Floor estimate and never received one from the other company.  So we chose Unique Floor. We selected a date, but they showed  up early.  This worked out well because they were able to finish early. Their work was of high quality.  They moved all our furniture around (including a piano) and took care to cover all the points where the furniture touched the floor with a protective piece of carpeting. After they finished we noticed some glue spots on the floor,  They had someone pop right out and clean them up. All in all it was a good experience both in quality of materials, installation and service.  I'd use them again.
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89
Reviews
Beaulieu Floors Inc
Award 2018Super Service Award
Recent Review: It went great The floors look really really good and it helped sell our townhome. The price was a little high but you pay for what you get a great job.
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117
Reviews
Universal Floors Inc
Recent Review: They were terrific, professional, and responsive. I would recommend highly recommend them.
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58
Reviews
Petersen's Carpet & Flooring
Recent Review: Peteresen's was the only company around that had the bamboo floors I wanted. They were very friendly and responsive, and most importantly, they did a fantastic job. I will definitely use them again.
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116
Reviews
Lifetime Stones & Construction
Award 2018Super Service Award
Recent Review: These guys did a terrific job. My hardwood floors look fabulous. They corrected some water damaged spots in the kitchen. They listened to what I wanted and I got just what I wanted. Mr. Antonio Francis enjoys the work that he does - and from the beginning I knew he was a man of excellence, and did not close out the project until I was satisfied. I wish all contractors were like him.
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76
Reviews
Carpet & Vacuum Expo
Recent Review: Steve at the Potomac, Maryland location was wonderful to work with!  He worked with me to obtain samples of flooring he did not normally have in the store and he arranged for installation with wonderful follow-up.  The installers also were very professional, hardworking, respectful and clean.  I note that there is a wide selection of flooring in the store, we were just looking for something very specific.
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26
Reviews
US Floors Inc
Business Description: Award wining.
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203
Reviews
The Design Expo - Flooring Center of Bowie
Recent Review: Service was good, they left a few dings on my freshly painted walls, but nothing a little spackle and paint couldn't fix

Reviews in Fedex to Install Bamboo Flooring

AFloor Concepts & Design
Ali was very reasonable and easy to work with. His installer did a great job installing the bamboo flooring in our kitchen.
- Lisa A....
AAll Eco Center
Dave, the owner, came for the estimate within 2 days of my call. He measured the areas and was able to email me a quote shortly after. He is very knowledgeable about the products he sells and is also very professional. They crew arrived on time and installed the counter tops and flooring without leaving any dirt behind!! We were very pleased with the service.
- Raquel V....
AUnique Floor Design Center
this is a great little company.  We wanted bamboo flooring installed in our basement.  We contacted a couple of companies for estimates.  We received both estimates, and the Unique Floor estimate was the better deal.  Then we had added a nuance to the basic pattern (added a different color border changed the amount of ceramic tile) and asked for a revised estimate.  We quickly received the Unique Floor estimate and never received one from the other company.  So we chose Unique Floor. We selected a date, but they showed  up early.  This worked out well because they were able to finish early. Their work was of high quality.  They moved all our furniture around (including a piano) and took care to cover all the points where the furniture touched the floor with a protective piece of carpeting. After they finished we noticed some glue spots on the floor,  They had someone pop right out and clean them up. All in all it was a good experience both in quality of materials, installation and service.  I'd use them again.
- Jane L....
ABeaulieu Floors Inc
It went great The floors look really really good and it helped sell our townhome. The price was a little high but you pay for what you get a great job.
- Jim T....
APetersen's Carpet & Flooring
Peteresen's was the only company around that had the bamboo floors I wanted. They were very friendly and responsive, and most importantly, they did a fantastic job. I will definitely use them again.
- Stephanie F....
ALifetime Stones & Construction
These guys did a terrific job. My hardwood floors look fabulous. They corrected some water damaged spots in the kitchen. They listened to what I wanted and I got just what I wanted. Mr. Antonio Francis enjoys the work that he does - and from the beginning I knew he was a man of excellence, and did not close out the project until I was satisfied. I wish all contractors were like him.
- Cece F....
ACarpet & Vacuum Expo
Steve at the Potomac, Maryland location was wonderful to work with!  He worked with me to obtain samples of flooring he did not normally have in the store and he arranged for installation with wonderful follow-up.  The installers also were very professional, hardworking, respectful and clean.  I note that there is a wide selection of flooring in the store, we were just looking for something very specific.
- Leon F....
FUS Floors Inc
We had used U.S. Floors  once before in Feb. 2011 to have  300 sq ft of premium hardwood in a single room. It was not perfect but good enough.   Our below ground basement flooded during Hurricane Lee when it passed through the D.C. area. We took out the carpet and asked U.S. Floors to replace it and the glued-down parque floor, also damaged by the flood, with engineered bamboo on top of the existing concrete floor. We were given complete assurance that this whole effort would be completed in a timely way.  My wife teaches piano lessons in the basement and we could not take off too much time.     The problems with U.S. Floors started on day one and continue nearly two months later, still unfinished and unresolved. U.S. Floors arrived on the appointed day, several hours late, and with a new plan, The new plan was to "float" the new floor on a sheet of waterproof foam, instead of gluing it directly on top of the concrete floor AND on top of the old parque. 'Something' would be done to deal with the bump between the concrete floor and the parque. There would be matching bamboo "thresholds" to handle the transitions between the new floor and bare concrete - utility room, laundry room and some closets. Without scraping up the old floor and no gluing, there was obviously much less work, no caustic fumes, no splintered old wood, trash, or work dust. The owner of U.S. Floors was confident and compelling - we "bought in" to the adjustment to "float" the new floor.     After three days, they claimed to be done. Thanksgiving was upon us and I had time to examine what had been done. There were no bamboo door thresholds. One door threshold was executed in unfinished oak, and the transition bump where the parque met the concrete was executed in ugly, unfinished oak making a transition 1" higher than the floor that caught one's shoe. This transition is in the most visible part of the entire floor. There was also 32-feet of shoe molding missing. In several places the shoe molding was cracked or split from using too large a fastening nail. Wherever there was difficulty getting the molding to stay secured, they were many extra nail holes. On one 24-inch piece of shoe molding there were 20 nails!    In several places in the flooring, there were visible gaps where you could see through to the concrete floor. In many places the new floor deflected as much as 3/8 of an inch. We checked the manufacturer website for the correct procedure for floating a floor. U.S. Floors did none of the checks for flatness before starting the job. And, obviously, they did not level the floor before starting the job. When you step on certain areas of the floor, you feel for a brief second like you are slipping into a fall. I marked the dozen or so areas with the problem, with special note of the worst areas. To correct this problem will require lifting all the boards and filling the depressions with (non compressible) shimming material or thinset, essentially relaying the entire floor.    Piano lessons have started back up so scheduling work means taking time off. This would be the fifth day of work.  Most recently, after the third week, the owner was to come over and review the deflection problem. He missed two appointments and never called even though I called to confirm the appointment. On one of the installation days, the installer even had another job that he disappeared for three hours to attend to. More days and time off.   The last day U.S. Floors came, thinset was mixed and spread somewhere to address the deflection problem. Not sure what happened, but when everything was put back together, they had missed the big deflection spots. The floor is still not level. The owner never came to check his installer's work. Nor did he follow up to see that the problem had been addressed.  And they charged our credit card for the remaining amount due without the work being finished or even asking whether we were satisfied.   The missing shoe molding and thresholds have never been delivered or installed.  It has now been more than ten weeks. The floor is still incomplete. I have given up trying to communicate with U.S. Floors.  In the summer, I plan on redoing the two rooms myself, with glue.    We have learned our lessons - never, never, change your plan without having time to think it through.  Never give them a credit card number and never let anyone talk you into something different at the last minute. Never agree to anything you do not fully understand. This seemingly minor late minute adjustment, floating the floor caused a cascade of unforseen problems all borne by us, not U.S. Floors. The bottoms of several doors had to have their bottoms sawed to clear the higher floor. Built in furniture drawers needed to be adjusted. The heighten transition requires the door to the furnace room to be removed when servicing the furnace.    In the end, floating, gluing, etc. is not the problem, U.S. Floors did not know how to lay this floor. Scheduling, lack of experience, competence, integrity, follow-through, customer care, and poor quality are the problem. I would not recommend U.S. Floors to anyone for any work, no matter how simple. F-. Is there such a thing?
- Carolyn E....
AThe Design Expo - Flooring Center of Bowie
The Design Expo helped us choose bamboo flooring that they then installed in our kitchen over existing sub-flooring, after removing the old linoleum and baseboards.  They also sanded and refinished the oak flooring in our dining room and living room, recommending a type of oil that gives a finish consistent with the style of our house, but giving us the option of choosing the finish we wanted.  (We took their recommendation and are very happy with the result.)  Both jobs were well done and continue to look outstanding more than a year later.  The salesmen and workmen were professional in their interactions with us.  Cleanup was very carefully and completely done, also.  We're very satisfied with the job.
- James C....
AJohn Krause Construction
John Krause Construction has been a great company to work with.  The crew members are very professional and have a great deal of knowledge in the fields they work in.  The office was a pleasure to talk to and always gave me an answer or found out promptly. The work that was done looks great.  The flooring I picked ut was a beautiful bamboo word.  The precise way it was installed makes the area look brand new.  The garage looks like an apartment not ever a garage. I would 100% hire John Krause Construction again.
- Veronica G....