All the workmen, for both flooring and shower door installation, appeared on the same day. Flooring guys got in the way of the shower door guy (or vice versa). Other than that, the work on the floors was excellent. The shower door portion of the work was doomed from the start! The initial measurements were made incorrectly, so the door was built too wide to fit in the space it was designed to go which, I learned in the process, is inside the walls of the front of the stall. Instead of re-measuring and re-ordering the proper size door at that point, the installers installed it against the walls outside the shower. It became obvious to me that the installers knew no better what the job was about than the person who took the first measurements. So, I had to have someone come on another day to re-measure, wait again for the new door to be fabricated and delivered, and wasted the better part of another day on a second installation. Even the installation of the new door was not done to my satisfaction: Water still leaked under and around the door, and, as it turned out, the door leaned a couple of degrees away from the stall in such a way that water collected in the lip at the bottom of the inside of the door did not drain out into the shower drain, but, instead, emptied out onto the bathroom floor when the door was opened. This required a third visit (and parts of another day of my work time lost) from a third workman, one who came from a long drive away and who arrived considerably later than promised because of traffic. He, however, proved to be the only workman I encountered on this part of the job who knew what he was doing, recognized what had gone wrong, and made a twice or thrice botched job (depending on how you count!) finally function properly. I didn't do my homework on price, but paid more than I was happy to pay, particularly since I lost work/vacation time of parts of 5 days, and experienced no end of frustration. (I'd say that it should have taken only two visits, one to measure, and one to install.) In fairness, Sears took $150 off my bill, but, to me, it was too little, too late. To top it off, when I went to redeem a "gift card" in the amount of $250 (which tells me that the price was inflated by at least that amount!), to pay, as intended, for another Sears purchase, the card was refused. It may have "expired" according to someone I spoke to at the point of sale, since, pending the successful resolution of the problems described, I didn't use it until about a year after it was issued. I'm still trying to figure out where that went wrong. All I know is that my balance for that card now reads 4,374 points, which should have gone toward the purchase I completed with my Visa credit card. To avoid the loss of that balance, I now must make another purchase from Sears. In spite of the good job done on the floors, and the good will and expertise of the final workman adjusting the shower door, I will not use Sears Home Improvement services ever again, and will warn anyone in the greater Hartford, CT area who may ask me not to use them.