Recent Review: I've talked to lots of HVAC guys in recent months, and in terms of responsiveness and level of knowledge, these guys are tops. James is the only Carrier Factory Authorized Dealer (means he's had the training) within 20 miles of me. This is important because while new systems can be very efficient, they often don't live up to the hype, and the problem has everything to do with installer skill. Installer skill is more important than price, brand, warranty or any given feature. I've spent months reading homeowner sob stories on Internet forums about expensive systems that don't perform to expectations or fail entirely too quickly, and it's usually because a plumber and electrician joined forces to attempt installing a complex system they knew nothing about. As you might expect, having the best equipment and best training puts your services in demand, and as a result you can ask top dollar for your time. Orchard Valley Heating and Cooling gets top dollar for their projects. If you're rich, I strongly suggest that you contact them. With heating oil prices falling dramatically, I don't know when it will make sense for me to install a new system, much as I might like to.