Waterford Retractable Awining Installation

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Angie's List : Local Reviews : Awnings : CT : Waterford : Waterford Awning Installation Companies : Waterford Retractable Awining Installation
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Recent Review: They were very professional and cared about the job.
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Business Description: Renewal by Andersen of Southern Connecticut is proud to serve the window replacement and patio door replacement needs of the Southern Connecticut area. We are the window replacement division of Andersen Windows, drawing on the Andersen tradition of over 100 years of quality, innovation and craftsmanship. You’re just minutes away from our Renewal by Andersen showroom, which means you’re also just minutes away from hassle free window and door replacement solution. Stop by our showroom to see a wide selection of our window and door products famous for their craftsmanship, energy efficiency, and beauty, or call for a free in-home consultation today. Our sales consultants are interested in working with you to create the comfortable, beautiful home you imagine.
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Business Description: Complete home improvement wood roofs, awnings, windows and doors
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Recent Review:  I was looking to purchase an awning and checked a few places and decided to purchase it from Joel at graphics unlimited.A few placed were a little cheaper but if possible I like to spend locally.I ordered it in early may and he said that it would be installed by memorial day which it was.His son arron and two co workers showed up to install the awning.They had problems finding studs to secure the brackets to the house.Two of the brackets are supposed to be placed within 3 ft of the end of the awning on each side. This wasn' t done because of the stud problem,they placed 4 bracets more near the center of the awning because thats where they could attach the brackets easiest  and catch the stud with the top and bottom holes of the bracket. They attempted to roll out the awning this way and it came out very uneven with the left side being higher than the right side.They then retracted the awning and placed 2 more bracets at the end of each side of the awning only catching the stud in the top hole of the bracket but at least it made it more secure.When the awning is opened ,it bunches up in the middle and is now after more use starting to bunch up on the ends also.I feel this is because the brackets were not placed properly the 1st time.They left without giving me any paper work or a bill of sale.I called joel twice about the paper work and was tolded he would look for it and get back to me.Finally after no return call I went to his business and he was able to locate it for me.I explained to him that the awning was now starting to bunch up on the ends also and he said that he would come over thur and take pictures for the warranty .Its been one month and he still hasn`t showed up.I feel once he installed it and got paid he doesn`t want to bother with me anymore.I can`t speak for other aspects of his business but my awning purchase and his customer service were terrible.Funny thing ,when I went to write this review my awning was pictured in the photos for his business.
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Recent Review: They are excellent, professional, responsive, punctual, and their work is A+. Their price is reasonable. Their quality, products, service, communication, installation are excellent. We have done extensive business with them. They have been up for a year. We are ordering two awning from them.
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Recent Review: I liked the product, I liked how it came out. It just took them a while to get it done. I guess it takes a while to get the order in. Their interactions were okay, they were good. They like to do everything, they leave all the information in the door. It’s hard to get them to come over to the house and talk about it. I don’t know what they could do better to get a higher grade. I will use them in the future.

Reviews in Waterford to Install Retractable Awnings

DGRAPHICS UNLIMITED
 I was looking to purchase an awning and checked a few places and decided to purchase it from Joel at graphics unlimited.A few placed were a little cheaper but if possible I like to spend locally.I ordered it in early may and he said that it would be installed by memorial day which it was.His son arron and two co workers showed up to install the awning.They had problems finding studs to secure the brackets to the house.Two of the brackets are supposed to be placed within 3 ft of the end of the awning on each side. This wasn' t done because of the stud problem,they placed 4 bracets more near the center of the awning because thats where they could attach the brackets easiest  and catch the stud with the top and bottom holes of the bracket. They attempted to roll out the awning this way and it came out very uneven with the left side being higher than the right side.They then retracted the awning and placed 2 more bracets at the end of each side of the awning only catching the stud in the top hole of the bracket but at least it made it more secure.When the awning is opened ,it bunches up in the middle and is now after more use starting to bunch up on the ends also.I feel this is because the brackets were not placed properly the 1st time.They left without giving me any paper work or a bill of sale.I called joel twice about the paper work and was tolded he would look for it and get back to me.Finally after no return call I went to his business and he was able to locate it for me.I explained to him that the awning was now starting to bunch up on the ends also and he said that he would come over thur and take pictures for the warranty .Its been one month and he still hasn`t showed up.I feel once he installed it and got paid he doesn`t want to bother with me anymore.I can`t speak for other aspects of his business but my awning purchase and his customer service were terrible.Funny thing ,when I went to write this review my awning was pictured in the photos for his business.
- Mark T....
AOVERHEAD DOOR COMPANY OF NORWICH, INC.
They are excellent, professional, responsive, punctual, and their work is A+. Their price is reasonable. Their quality, products, service, communication, installation are excellent. We have done extensive business with them. They have been up for a year. We are ordering two awning from them.
- Joann B....
BNorwich Overhead Doors & Openers
I liked the product, I liked how it came out. It just took them a while to get it done. I guess it takes a while to get the order in. Their interactions were okay, they were good. They like to do everything, they leave all the information in the door. It’s hard to get them to come over to the house and talk about it. I don’t know what they could do better to get a higher grade. I will use them in the future.
- Mindy C....