Staffordville Crawl Space Waterproofing

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Reviews
Real Dry Waterproofing - Holyoke
Award 2018Super Service Award
Recent Review: We had consistent flooding in our basement over the years. Steve came in and waterproofed the basement.  Since the work was done we've been thorough Hurricane Irene and other major rain falls and we haven't had any flooding. Steve and his crew did an excellent job and were very friendly and helpful. Initially there were some minor issues after the project was finished and Steve was prompt and easy to work with  in resolving them and we were very pleased with his attitude in responding to our needs. All in all this was surprisingly easy project to do with Steve. I would highly recommend him with no hesitation.
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Ken Villemaire Basement Waterproofing
Recent Review: Magnificent Job!!  Ken and his team were prompt, competent and responsible.  They worked untiringly to transform a dark unused space into a bright and inviting family room. Better than I ever thought possible! 
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Mr Home
Business Description: We have over 35 years of industry experience. We opened Mr. Home in 2006 because we saw the need in this area for an honest and fair contractor to be trusted with your house and home needs. We have built a vast network of connections in this industry to provide homeowners with a quick and reliable solution for all of your home improvement needs. We set ourselves apart from the competition because our work is of the highest quality and we stand by all of our work 100%. We would love the opportunity to partner with you for your waterproofing and home improvement needs.

Reviews in Staffordville to Waterproof Crawl Space

AReal Dry Waterproofing - Holyoke
We had consistent flooding in our basement over the years. Steve came in and waterproofed the basement.  Since the work was done we've been thorough Hurricane Irene and other major rain falls and we haven't had any flooding. Steve and his crew did an excellent job and were very friendly and helpful. Initially there were some minor issues after the project was finished and Steve was prompt and easy to work with  in resolving them and we were very pleased with his attitude in responding to our needs. All in all this was surprisingly easy project to do with Steve. I would highly recommend him with no hesitation.
- Irwin F....
AReal Dry Waterproofing - Holyoke
Steve responded promptly to my call (water was leaking into my basement, despite having an established system in place - also had water getting into the garage) and was extremely thorough and professional in explaining what the problem was (including tactfully showing me where the other guys went wrong - I wish I'd called him first!) and what my options were to solve it; all my questions were answered, and we agreed on a solution that fit my budget (he even recommended against performing one part of the job that really wasn't necessary). Work was completed in one day; two jobs were done, one inside and one outside. Both work areas were left neat and clean, and it was apparent that care was taken to perform a professional job. Very pleased with the results - the proof will be when the next heavy rainstorm hits, but I'm confident both my basement and garage will stay dry. Great job all around! 
- Stephen T....
AKen Villemaire Basement Waterproofing
Magnificent Job!!  Ken and his team were prompt, competent and responsible.  They worked untiringly to transform a dark unused space into a bright and inviting family room. Better than I ever thought possible! 
- Sue E....
AReal Dry Waterproofing - Holyoke
This is a family business, and I worked with Steve.  I left a message with the office and Steve called back the next day.  We set up an appointment for the following day, which was a Saturday.  The basement floor of the sunroom addition is a step down from the rest of the basement.  It was always dry before the two hurricanes (Irene and Sandy) but it flooded during the storms, and this year even with normal rain it has been flooding. Steve looked at the problem and said he would need to trench the perimiter of the floor, put in drain pipe and a sump, then repair the floor.  There was built-in wooden shelving against the wall that Steve said had to be removed, which is work he would not normally do.  He gave me a firm price for the waterproofing and took a guess at the shelving. On that Monday he called back and said he had a carpenter friend who owed him a favor, and he gave me a firm price for the shelving - a price to remove it (only $150) and a price to replace it (also only $150).   I scheduled the work for about a month later.  The crew showed up on time, got started in the basement and very quickly called me at work.  When he did the estimate Steve had not noticed the insulation and stud wall behind the shelving, and it needed to come out too.  I told him to just go ahead and tear it out and not to worry about replacing it because I figured it was probably moldy and rotten (it was).  Steve honored the $150 price quote he gave me, even though the studding was a lot more work - like three hours more work for four guys.  He just charged the price he had quoted for shelf removal and did not charge the replacement price - peanuts for all the work it took.   Then, once the walls were bare they installed the sump, and discovered there was already drain pipe under the slab.  Steve called me again, told me about the drain pipe, said there was probably a 50-50 chance the system would work with the existing pipe.  At that point if I had let him just use the existing pipe I would have saved a bunch of money and Steve would have lost a ton on the job, but he told me he would not be able to sleep at night without giving me all the facts and letting it be my decision.  I told him to go ahead and do the whole job as planned, which was the right decision because once they did the trenching and pulled out the old pipe they found it was totally clogged, and I would have lost the 50-50 bet.   If you need waterproofing work do not hesitate to give these guys a call.  They are professional, polite, they bust their behind, and most of all they are extremely honest.  I recommend them highly.
- Mark K....