Recent Review: We called John in a panic on Sunday night, because our sump pumps were all backed up due to huge amounts of rain and snow thaw. He came out late in the evening and was as nice as could be. He rinsed out the sump pumps, and they worked better. He looked around for quite a bit, and helped us to see that the problem was not actually in the sump pumps, but that soil had been washed away from our bulkhead by groundwater, and that's where the water was flowing from. Because he didn't need to change out the pump, he only charged us $20. to come out, even though it was late at night on a weekend. That was very decent of him, we thought. He helped to calm our panic and direct us towards who to call to fix the actual problem. I would definitely call him again for problems with our sump pump, drain cleaning, or repairs.