We moved into our new home at the end of December thinking that our dog would be fine in the fenced backyard. A couple of days after moving in, we discovered that she could escape between the bars in the fence. After reading reviews on Angie's List, I decided to call Hal at Freedom Fence. He was away for the holidays at the time, but made sure his crew got to us to install the fence before the ground froze, which happened to be on New Year's Eve. The crew did a fabulous job, and took the time to make sure we understood everything, including how to train the dog to get used to the fence boundaries. Since the installation, Hal has called a couple of times just to check and make sure everything is working properly. I highly recommend Freedom Fence! They do great work.