Although a project like this one is quite disruptive, Jay and Kim worked with us to try to make it as painless as possible. They arrived each morning at the time that they promised. Since we have three indoor cats, we had to make accommodations to not allow the cats to get outdoors. The workmen were very careful to make certain that the cats were not around as they entered and exited the house. The workmanship was flawless. We were amazed at the attention that was paid to details. Jay is a perfectionist, and it shows in his and Gary's work. Everyone was polite, and worked as quickly and carefully as they could in order to complete their work in a quality manner. They cleaned up after themselves daily. Although our expectations were high, I must say that they were met, if not exceeded. The workers always conducted themselves professionally, and as gentlemen. They knew that they were guests in our home. It was delightful to occasionally get a visit from Kim and their two daughters to pop in and say hello. It feels as though we have a new home. It is hard to recognize the family room, kitchen and half-bath. It is a renovation that we are very happy that we did, and also that we picked "everything under the roof" as our contractor to do the work. I would recommend this contractor to any of my friends or relatives, which says a lot. Thank you to Kim, Jay, Gary and all of the subcontractors that worked on our project. Nicely done!