New Milford Sump Pump Installation

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Reviews in New Milford for Sump Pump Replacement

ADavid Howard Plumbing
Fantastic plumber - very knowledgeable and great customer service.  Third plumber I had to the house in 12 months.  I wouldn't even consider calling the other two back, and I expect to call David Howard back for any other plumbing problems I have.  He charges $100/hr plus parts and includes his travel time in the hourly charge, which seems reasonable - others charge a flat travel fee no matter far.  The first work I had done was in Nov 2012 on my boiler.  I had had another company in to service it and repair a zone valve; I noticed immediately after they left that I was getting a lot less heat.  I hadn't been thrilled with them, so I called David based on his Angie's List ratings.  He was able to come the next day, and determined that I had a faulty pressure relief valve and that my water feed wasn't working so there was very little water in the system and the pressure was way too high (FYI - very dangerous).  The previous plumber noticed the temp and pressure seemed off and replaced the gauge, which didn't fix the problem, but his only other thought was that the aquastat was bad; he didn't realize the other two issues.  I had since purchased a replacement aquastat and David agreed to install it even though that isn't actually plumbing work; the boiler ran fine all winter.  In June 2013, my sump pump stopped working over a Friday night and I got 3" of water in the basement.  I called David Saturday morning; he was over in 30 minutes and rapidly discovered the float was jammed - a very easy fix.  He only charged me for 1 hour even though he was here for at least 45 min making sure the pump was going to work and he had had to load a bunch of gear in his truck before he left home.  It was OT rates for Saturday, so total cost was $150, which I thought was very reasonable.  Bottom line: I recommend him without reservation.
- Amanda L....

Wells and Pumps in New Milford

A
133
Reviews
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Recent Review: Very well. I highly recommend basement solutions. Excellent quality at a fair price.
A
114
Reviews
Recent Review: Joe was not able to help, as my sump pump system is fairly unique. However, he was extremely knowledgeable, honest and spent a good amount of time with me on the phone trying to point me in the right direction even after it became obvious he was not the right person for this particular job. I would have hired him if I could have.
A
159
Reviews
Recent Review: They were very professional and clean. They were on time and explained everything they were doing. The entire interaction was very positive.
B
64
Reviews
Recent Review: They had a different system about doing the work that was a lot more modern and that made a lot more sense. They put two sump pumps in the ground instead of just one to do both sides of the basement.
A
20
Reviews
Business Description: Full service provider of well water systems and sewage pump services. We offer fair pricing, honest evaluations, and reliable services. No trip charges or hidden fees. Offer 7 day emergency sercive. Fully licensed and insured. We are a small business of four technicians and one secretary. There are coupons on our website, $20 off a service call(typically $105.00 for well service, $138.00 for sewage; We do NOT charge travel time). We offer a variety of products for your well water and are more then happy to treat your water, discuss your options with you, and quote you for anything you might want or need. We are an accredited member of the Better Business Bureau. We also offer Simple Pumps, that can be used during a power loss.
A
209
Reviews
Award 2020Super Service Award
Recent Review: Workers arrived on time, and finished on time, did a good job cleaning up both inside the house and outside, where they installed a drainage pipe. The only complaint I might have, if I could even call it that, is that no one from the company called after the job was completed to ask if everything was OK- I was just a little surprised at that. Hurricane Irene hit about 11 days after the system was installed, and everything worked fine- the pump ran occasionally as long as five days after the storm. I would recommend Budget Dry without hesitation.
A
39
Reviews
Recent Review: Fantastic plumber - very knowledgeable and great customer service.  Third plumber I had to the house in 12 months.  I wouldn't even consider calling the other two back, and I expect to call David Howard back for any other plumbing problems I have.  He charges $100/hr plus parts and includes his travel time in the hourly charge, which seems reasonable - others charge a flat travel fee no matter far.  The first work I had done was in Nov 2012 on my boiler.  I had had another company in to service it and repair a zone valve; I noticed immediately after they left that I was getting a lot less heat.  I hadn't been thrilled with them, so I called David based on his Angie's List ratings.  He was able to come the next day, and determined that I had a faulty pressure relief valve and that my water feed wasn't working so there was very little water in the system and the pressure was way too high (FYI - very dangerous).  The previous plumber noticed the temp and pressure seemed off and replaced the gauge, which didn't fix the problem, but his only other thought was that the aquastat was bad; he didn't realize the other two issues.  I had since purchased a replacement aquastat and David agreed to install it even though that isn't actually plumbing work; the boiler ran fine all winter.  In June 2013, my sump pump stopped working over a Friday night and I got 3" of water in the basement.  I called David Saturday morning; he was over in 30 minutes and rapidly discovered the float was jammed - a very easy fix.  He only charged me for 1 hour even though he was here for at least 45 min making sure the pump was going to work and he had had to load a bunch of gear in his truck before he left home.  It was OT rates for Saturday, so total cost was $150, which I thought was very reasonable.  Bottom line: I recommend him without reservation.