New Milford Sump Pump Repair

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Reviews in New Milford for Sump Pump Repairs

ADavid Howard Plumbing
Fantastic plumber - very knowledgeable and great customer service.  Third plumber I had to the house in 12 months.  I wouldn't even consider calling the other two back, and I expect to call David Howard back for any other plumbing problems I have.  He charges $100/hr plus parts and includes his travel time in the hourly charge, which seems reasonable - others charge a flat travel fee no matter far.  The first work I had done was in Nov 2012 on my boiler.  I had had another company in to service it and repair a zone valve; I noticed immediately after they left that I was getting a lot less heat.  I hadn't been thrilled with them, so I called David based on his Angie's List ratings.  He was able to come the next day, and determined that I had a faulty pressure relief valve and that my water feed wasn't working so there was very little water in the system and the pressure was way too high (FYI - very dangerous).  The previous plumber noticed the temp and pressure seemed off and replaced the gauge, which didn't fix the problem, but his only other thought was that the aquastat was bad; he didn't realize the other two issues.  I had since purchased a replacement aquastat and David agreed to install it even though that isn't actually plumbing work; the boiler ran fine all winter.  In June 2013, my sump pump stopped working over a Friday night and I got 3" of water in the basement.  I called David Saturday morning; he was over in 30 minutes and rapidly discovered the float was jammed - a very easy fix.  He only charged me for 1 hour even though he was here for at least 45 min making sure the pump was going to work and he had had to load a bunch of gear in his truck before he left home.  It was OT rates for Saturday, so total cost was $150, which I thought was very reasonable.  Bottom line: I recommend him without reservation.
- Amanda L....

Wells and Pumps in New Milford

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114
Reviews
Award 2019Super Service Award
Recent Review: Joe was not able to help, as my sump pump system is fairly unique. However, he was extremely knowledgeable, honest and spent a good amount of time with me on the phone trying to point me in the right direction even after it became obvious he was not the right person for this particular job. I would have hired him if I could have.
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125
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angies list certifiedAngie's List Certified
Award 2019Super Service Award
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Recent Review: Very well. I highly recommend basement solutions. Excellent quality at a fair price.
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154
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Recent Review: Amazing. YES - you pay a lot - but they rocked, their solution rocked, and the installation was flawless. We just built a brand new home and the builder put in the cheapest 24" deep sump pump possible. We live in an area known for basement flooding so I did my research - had several companies come in - and settled on Connecticut Basement Systems. But my LORD - expensive. But now I know why. Their crew of 3 showed up and laid down plastic mat from our front door all the way down to the basement (at least 200'). It was over kill - but then I saw why. They had to dig a 36" deep pit and a wider hole - and brought up all the mess in buckets. NOT A SINGLE DROP ON THE BASEMENT FLOOR OR ONE THE WAY UP THE STAIRS. In fact - if you didn't see the high tech 3 pump sump pump they installed - you would have never known they were there. EVERYONE was super nice and answered all my many questions. I just spent a year in **** building a new home - and this was the best experience I've had with a contractor in 10 years. Pay the bucks - great product - great installation - great service.
F
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Business Description: Full service provider of well water systems and sewage pump services. We offer fair pricing, honest evaluations, and reliable services. No trip charges or hidden fees. Offer 7 day emergency sercive. Fully licensed and insured. We are a small business of four technicians and one secretary. There are coupons on our website, $20 off a service call(typically $105.00 for well service, $138.00 for sewage; We do NOT charge travel time). We offer a variety of products for your well water and are more then happy to treat your water, discuss your options with you, and quote you for anything you might want or need. We are an accredited member of the Better Business Bureau. We also offer Simple Pumps, that can be used during a power loss.
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203
Reviews
Award 2019Super Service Award
Recent Review: Sales rep gave me a fair price. Technician arrived on time. Clean job site and work was done to my satisfaction. Would highly recommend them
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Recent Review: Fantastic plumber - very knowledgeable and great customer service.  Third plumber I had to the house in 12 months.  I wouldn't even consider calling the other two back, and I expect to call David Howard back for any other plumbing problems I have.  He charges $100/hr plus parts and includes his travel time in the hourly charge, which seems reasonable - others charge a flat travel fee no matter far.  The first work I had done was in Nov 2012 on my boiler.  I had had another company in to service it and repair a zone valve; I noticed immediately after they left that I was getting a lot less heat.  I hadn't been thrilled with them, so I called David based on his Angie's List ratings.  He was able to come the next day, and determined that I had a faulty pressure relief valve and that my water feed wasn't working so there was very little water in the system and the pressure was way too high (FYI - very dangerous).  The previous plumber noticed the temp and pressure seemed off and replaced the gauge, which didn't fix the problem, but his only other thought was that the aquastat was bad; he didn't realize the other two issues.  I had since purchased a replacement aquastat and David agreed to install it even though that isn't actually plumbing work; the boiler ran fine all winter.  In June 2013, my sump pump stopped working over a Friday night and I got 3" of water in the basement.  I called David Saturday morning; he was over in 30 minutes and rapidly discovered the float was jammed - a very easy fix.  He only charged me for 1 hour even though he was here for at least 45 min making sure the pump was going to work and he had had to load a bunch of gear in his truck before he left home.  It was OT rates for Saturday, so total cost was $150, which I thought was very reasonable.  Bottom line: I recommend him without reservation.