Recent Review: Very late one evening, I emailed Aggressive Mechanical to inquire about a quote and I had a phone response before 8:30 the next morning from John Hein, their salesman. He was very polite and asked when was the best time to see him. We agreed upon 9:30 (that same day) and he was at my door by 9:20. John physically inspected the old furnace, patiently assessed our concerns, explained every thing as he wrote and made some excellent suggestions. Within an hour or so, he drew up an estimate and we had an agreement signed. I was very satisifed with the price quoted; then John advised me of all rebates available through NJNG. Bonus! A few days later, Frank, the foreman called to ask if he could come over to draw up job specs for the installation team. He was prompt, polite and professional enough to listen to my distracting chatter while he completed his job. The next day I was contacted to ask which day they could come to install - they gave me four options. I was informed that they would be at my house on the agreed upon date between 8:00 and 8:30 and they were at the front door by 8:20 ready to work. No disheveled, grumbling characters with coffee cups and breakfast bags, just clean, neat and courteous men ready, willing and able to do the job. I didn't know this level of professionalism still existed. These men were friendly but efficient, polite and skilled as they completed their work. It was a pleasure to have them in my home and a double pleasure to see the work completed as promised down to the very last detail. They thought of everything. I can't say enough about this experience. Everything was left cleaner and better than they found it. The work was completed in one day - everything!. Within two days, I received, via US Mail, all paperwork necessary to complete my rebates (including a copy of the invoice that must be included) and to apply for my extended warranty. I also received a lovely Thank You letter from the company President. This is efficient customer service that should be held up as an example for other companies. To say we are thrilled is a gross understatement. And, we now have a company that will take care of our plumbing needs, as well. What a find! We are grateful to John Hein, Frank, John, Mark and Hector for the fine job they did. Aggressive Mechanical should be proud of them.