Christhian, the owner of PHF, came out to give me an estimate for flooring in my bedroom, which was competitive with other estimates I received. We discussed prefinished v.s. unfinished flooring and pros & cons. He was very knowledgeable and helped me decide on the prefinished wood. I selected the Somerset 4" wide flooring and after his primary supplier's price went up, Christhian went to a second supplier that was further away and got me a better price. He delivered the flooring a few days before the installation and opened one of the boxes so I could see the flooring and make sure it was what I wanted. I saw him check the labels on all the cartons before he left to make sure all the boxes had the correct flooring. Steve came out a few days later, removed the carpet, fixed a few squeaks in the sub-floor, and installed the new flooring. Steve did a fantastic job on the installation. During the installation Steve checked with me on a few issues to make sure I would be happy with the way the flooring would look in the end. Both Christhian and Steve showed up when they said they would be at my house (not many contractors I've dealt with do this!). They were very professional and helpful during the entire process, checking with me every step of the way to make sure I would end up being a happy customer, and I am.