Billy O'Keefe came out and estimated the job I described. The quote was more than I had to spend, so Billy modified the style of approach, and some materials used, and ultimately took a lower margin to get the job done. Billy's partner also came out to verify the estimate, both for intent to my specs and cost. Two hours into the dig, a neighbor complained, the town showed up to investigate, and this is when Billy really went to work. He explained what he was doing to the town representative, they worked out a compromise, and they were back at work within two days. The job was complete on time, on budget, and the grass is already filling in! A great experience.