John Carragan installed the AC/Heating ducting in the wrong location and would not return to my home to fix it. He was contracted by Sprain Brook Company (Todd Woodward) who admitted the mistake however, would also not take responsibility for it. Instead of putting the ducting through the wall in an area that did not have traffic, he ran his ducting THROUGH A DOORWAY and rendered that doorway unusable. If you try to walk through the door, you will hit your head on the duct! Carragan was lazy and wanted to take the easy way out, which is why he ran the ducting in this manner. Todd Woodward, the general contractor from Sprain Brook Company, decided not to be at my home when the work is done and would not accept responsibility for Carragan's shoddy work. In addition, Carragan drained my A/C system of its Freon when that did not need to be done. He then wanted to charge me to put the Freon back into the system (I hired a more reputable company to finish that part of the job). Since this is a weekend house that is 75 miles from my primary home, I was not there to see the work until Carragan left the premises. Both Woodward and Carragan are terrible professionals and I would avoid using their services if you are looking to do work on your home in Connecticut.