The chimneys were cleaned and two dampers were isnatlled. I was told I needed a flue liner for a furnace chimney. The parts were to be installed after the furnace was replaced. I was informed by oil company technicians I did not need flue liner. I called Steve at Clean Sweep and told him what I had been informed by oil company techs. Steve said the parts were ordered and he would not refund the deposit. He went on to say the oil compnay wanted me to burn more oil so they lie. I tried contacting the owner but they would not answer my calls, as well as trying to contact Steve who would not answer my calls. I went to a neighbors so they would not see my name, he is an attorney, and called and spoke to Steve. He again said he would not refund the deposit. One month later I had an energy audit done at the house by a company called Lantern Energy through CL&P, my electric supplier. The staff from Lantern Energy advised me the dampers were not needed and again confirmed I did not need a flu liner. The matter has been referred to the Ct State Attorney General.