Much of the story is in the section above. This was our first time, after over two decades in our home, that we were able to hire a contractor for some much-needed remodeling. Finding a contractor who was personable, responsible and skilled was a daunting task, but we lucked out with Wes. While we had some delays, none of them detracted from the job. Wes always kept us updated on what was going on and kept his promises. He works with Carboni Plumbing out of Franklin and Maynard Electric, so we have those resources at hand now as well. We learned a lot about what constitutes quality and durability vs a cheap quick fix. The last part of the story revolves around the toilet that we kept from the downstairs bathroom. We thought of it as new, or at least new-ish, but it was actually fourteen years old. When it went back in, it decided not to work properly. We had a time crunch, but Robin, who runs the showroom at Carboni, came through with a replacement. Wes has a good working team on hand, which is also an important factor when choosing a contractor. Much of the rest of our house is in need of future upgrading, so Wes has a standing invitation!