Recent Review: The Better-Built-Basements team was discovered at the Mohegan Sun Home Show in January 2012. After researching similar contractors, Better-Built was selected and contacted in March 2012. Two representatives visited our home and the layout process was begun. My wife and I knew pretty much what we wanted and the Better Built team helped us to create a plan. This phase took about two months. After a delay on our part, construction began in August 2012. The completion date was established at Nov 30, 2012. The project was actually completed in April, 2013. Delays in the project did create some consternation for my wife and me. However, the final results made any inconvenience, well worth it! A lead foreman was assigned to our project. The entire team took great measures to make sure we got exactly what we wanted (which we did). The project continued to evolve throughout the entire timeframe. The Better Built Team helped (and guided) us to pick out materials, including wood, lighting, electronics, flooring, and plumbing. They were able to use the irregular ceiling levels (due to heating ducting, carrying beams, etc) into distinct ceiling heights with crown molding that helped to define the different areas of the room (i.e. bar, theater, office, fitness room) They assisted with the selection of bar appliances, bathroom fixtures and theater electronics such as a large screen TV and audio. They provided flooring and paint samples. We called upon a female on their staff who helped to make color, fixture, lighting and layout choices. We consulted her throughout the entire project. She was really indispensable. The work site was kept clean throughout. A cleanup was conducted at the end of each work day. The workmanship is stunning. All carpentry and woodwork including the bar, fireplace surround and mantle, chair rail, crown molding, bar, and bar and bath cabinets, doors (standard and pocket) was done by experienced craftsmen; staining and painting really perfect. The surround sound system was installed by an experienced young man who made good recommendations and helped to make some subtle changes that made the TV viewing area much better. The building inspector confided in us that our basement was the nicest that he had ever seen! (really!!) When our friends visit our room for the first time (we haven't given it a name yet) their jaws literally drop. Overall, the Better Built Team is a professional team of designers and builders. Their sub contractors were amazing, taking great pride in their work and acting as if the work they did was for themselves. The final result far exceeded our expectations! We are so proud of our entertainment center and naturally, we LOVE IT!