These guys are really good. Louie came out and did the initial estimate back in April 2014. We knew when we bought the home that it would need a new roof (it was apparent prior to the home inspection), but at the time we were just price shopping. Louie quoted us a price, provided us with copies of his license and insurance, and gave us samples of the shingles in a nicely prepared folder (nobody else did this). The quote was written on site and he ensured us that it would not be any higher unless there was some underlying wood rot. We received 5 estimates - two from Chester, CT roofers and 2 others from other roofers. All prices were within $1500 of each other (except for the Chester Roofing - who was several thousand higher then everyone else for less work). We ultimately decided to go with Louie because he seemed down to earth, made job suggestions others didn't, he wasn't pushy, and he was the most thorough in his presentation. Fast forward to September 2014 and we were finally ready to get the roof replaced. Louie came back out within 2 days of being called and discussed the job with me again. He estimated a start time of 2 weeks with a total job time of 2 days. We agreed on the price, added a few other details (replace the old, rotten facia along a dormer and replace the old, broken crown molding along the roof line) and signed the contract. 1 week later Louis called me and advised that he had an opening and would like to start the job the following day. I gave him the green light and his crew arrived at the house at 0800 that morning. Within less then 3 hrs, they had the roof fully stripped. Louie was on the job site with his crew during this time, and ensured everything went smooth. We left to run errands (3 week old baby in the house and 2 barking dogs) and when we returned at 1800, everything was completed except the gutters. The job site was cleaned and Louie was present with his crew, helping with final projects. The following day, the crew crew returned to install the gutters/gutter guards and to replace a small area of wood rot along the dormer. A day later we noticed that some debris fell down our range hood vent and they returned to vacuum it out, and advised that the existing vent was smaller then it should've been (installed by our contractor during a kitchen renovation), so they installed a larger exhaust vent free of charge. Louie followed up to ensure we were satisfied with the job when everything was complete - which we were/are. There was no existing damage to the original tongue and groove roof, so the price did not change at all from the quote. I am happy to show off my new roof. It made a huge visual impact over the pre-existing roof.