After writing the review detailed below the president of the company contacted me and solved the problem. So I am changing the review from F to B. I contacted the Handyman Connection around the second week of September of 2012. The job was about refurbishing a screened porch. On September 14th (Day 1), one of their subcontractors, Steve Cerosimo, came to take a look at the porch and gave me a quote of $1900 for labor. He told us that the approximate cost of the material was going to be around $300 (I had already bough the screen myself). We agree and signed a contract that same day, also agreeing that he was going to pick up and select the material. The job would include: 1) Sand porch and paint 2) Replace screen 3) Replace door on porch 4) Plaint the concrete floor 5) Install 6 vents on the porch?s ceiling. On day 1 we paid $190 of deposit. Steve Cerosimo came back on September 20 and asked for a 30% plus money for the paint. I still do not have the receipt for the paint, but the amount was approximately $300. The total of 30% plus material was $762.44. That same day and the next, one of his employees came and removed the old screen, sanded and painted the porch. In this process, this person broke a piece of wood on the porch?s frame. At this point, what was left undone was: one more coat of paint on the porch, fixing the frame, painting a new door I had bought, put the new screen, paint and place the molding all around the screens, install vents and paint the floor with a special paint. At this point it starts the odyssey. Steve Cerosimo came back on the 26 of September (Day 13) asking for money for more materials ($420.78), which included staples, molding, hinges for the door and nails. After that, he sent someone else on October 19 after I told him I was going to place complaint to the Handyman connection, the BBB, and Angie?s list. Of course, between Sep 16 and October 19, I communicated with him, in good terms, on several occasions asking about when he was going to complete the job. Many times he said to me something like ?I will be there this afternoon or tomorrow?, which only happened after letting him know about the complaint. I have all the text messages of our conversations. The person that came on October 19th (day 36) only did the last coat of paint to the porch and painted the door (it still needs another coat). Cerosimo came himself on the afternoon of October 22 and brought the molding, staples and the floor paint. That afternoon he managed to paint the molding and staple the screen on about 80% of the porch. That day he asked for another 30%. He said that because of all the inconvenience he was going to give me a discount of $50. I also asked him to discount the installation of the vents since I didn?t want to spend more money on materials (materials were more that $400 beyond his estimation). I also want to say that he tried to ignore mentioning the vents as being part of what was left to finish the job. So, after reminding him about the vents, he agreed to give me an additional credit of $100. However, he charged me with a 30% of the initial amount ($1900), saying that the total discount ($150) was going to be applied in the final payment. So, at this point what was left undone was: finishing stapling the screen, placing the molding, installing the door, fixing the frame, and painting the floor. As of November 12 (day 60), I am still waiting. He never came back. The job is not near complete, I still have not seen some of the materials I paid, and the piece of broken wood, which he said could be easily fixed, has not been repaired.