Recent Review: Very professional company. The scheduling woman was helpful with estimating the time, and I love it when companies are willing to estimate over the phone. She was very clear and up-front about their prices and fees, and it matched what I was charged after the work. It's also essential to note they are bonded & insured, and they warranty the work for 1 year! Mike was not a stickler with the clock at all. If anything, he rounded off the time in my favor, and this is reassuring to a constomer who is paying by the hour. You don't have to worry about being over-charged with him. Also, he didn't try to do overly detailed work so the clock would run longer. Although, I would suggest you let them know in advance if you would like the work to be perfectly detailed and flawless. That way they know they have your permission and pre-approval to take longer and be meticulous. He is a little quiet, so if you have ideas or opinions about how you want the work done you gotta speak up and tell him beforehand or stay close by during the repair. I've seen Grandma's ads in the Angie's List magazine for a while now, but I was hesitant. After working with them, I now know there was nothing to fear. They exceeded my expectations.