Recent Review: He offered some help over the phone even though he wasn't even in my state. Somehow I ended up with his number and he offered to help me just because I had called. This is the type of person you want working in your home.
Business Description: Sales & Service, residential and commercial, new construction, water heaters, plumbing fixtures, sauna baths and whirlpools, sewer and waterline replacement and repair, disposals, frozen pipes, garbage disposals, sump pumps and sewage ejection pumps, gas piping, hot water circulation pumps, boilers, radiant heat, snow melt systems, drain cleaning, video inspections and pipe location. Additional contact: Dick Zastrow
Amazing!! I had the day off, gave Ben Franklin a call, they were able to come out that day-super convenient for me. I felt the price was easily within the range I was prepared to pay and they installed it on Saturday-another super convenient thing for me! This hasn't been my experience with other plumbers in the past. I would hire them again in a heartbeat!
- Toni B....
AChuck The Water Man
Excellent from start to finish!! They came on time ... Did a great job and explained the units thoroughly!
- Joan S....
AChuck The Water Man
Bryan arrived on time, evaluated my system and fixed everything up perfectly. He checked for any leaks, cleaned the parts that needed cleaning and confirmed proper performance of the system.
- Lisa H....
FAction Plumbing & Heating
Contacted the provider for help with basement leaks. Reached receptionist, who was professional, at about 8 a.m. She scheduled us for an appointment the same afternoon with arrival between 1 and 3 p.m. We waited...and waited..and waited. Just as I was reaching for the phone to call and see what was up, the provider called me. This was at 2:55 p.m. - at the very end of their arrival window. The call was to tell me that the plumber was still tied up at his earlier job -- at 11 a.m.! -- and running late. They wanted to reschedule for the next day, or later. So - leaky basement, delayed visit, no arrival at desired time