Due to the style and difficulty of our multi directional tile roof, Triton had to install our solar panels in 3 different arrays. I attended a home show where I met Triton and initially began thinking about solar roof panels. Next, I did extensive research in the field with regards to panels, transformers/inverters, battery back ups, warranties, etc. I contacted 7 total solar installers. Triton was one of them, and was the last one I scheduled to visit our house and show me their product. I had tons of questions I presented to each of them... the same questions. Justin Baker, one of the Triton owners, did our presentation and spent several hours at our house explaining everything. After all, adding anything to a roof especially solar panels, is a major deal. I needed to be 100% confident and comfortable with both the product and the company. I am personally one of the hardest sells a contractor of any kind comes across. Justin took the time to make sure I understood everything, and brought samples of the actual products (panel, micro inverters, mounting brackets) to show me. His company did a thorough review of the utility bills I provided and showed me how and where I would save based on the sun patterns at my house based on the angle of my different roof/potential solar arrays and my electricity usage. The detail of their reports on energy savings was spectacular. Triton was the only company to do this. I was able to see how the seasonal changes effected my electricity savings. They also did a thorough hands on inspection of the roof to see if we could even install panels. He worked hand in hand with our utility company (Colorado Springs Utilities) and completed all paperwork with regards to installing panels and rebates. I interviewed and had 6 other solar companies visit the house and show me "their stuff". I was not impressed with any of them. Not one of the companies was both a roofer and solar installer, and believe me, I searched far and wide looking specifically for this factor. Several of the companies were rated good or better on other sites, with the BBB, etc. Triton was the only true high quality roofer who also knows the solar business. Some of the other companies provided basic sketches of what and how our panels would be arranged, including where the electric lines would run through the attic, etc. Five of the 6 were of poor quality, and two provided sketches in pencil/colored pencil on kids graph paper. Besides the cost of the solar, the others either worked with other roofers/electricians or wanted me to find a roofer/electrician for them to work with if I really wanted that aspect covered at my expected quality. This was an additional fee. Two tried to sell me old inventory they had sitting around. When I specifically asked about any building codes/fire codes all (but Triton) drew a blank and stated they would have to research that data. Not something you want to hear from solar contractors who are actively trying to sell and install their product in your area. You'd think they would do some research and at least be able to speak to the issue with professionalism. Most of the solar installers had not installed their panels on tile roofs, and wanted to "try" ours. I know, right... One even talked about making short cuts (that involved building code / fire safety) and hoped the final inspection folks from the county wouldn't notice. Triton was well versed in building code/fire safety and it showed. They were able to break it down to my level of understanding. Try getting an insurance company to cover a major catastrophe on your house, when contractors circumvented code whether intentionally or inadvertently. When I researched the quality and ratings of the roofers/electricians the "other" solar companies worked with, I wasn't impressed. Ratings and my perception of them was that they were "C" performers at best. Some of the other companies didn't seem to have a good idea of when exactly they could work on my roof, and needed me to be flexible within several weeks, so that they could find a roofer to contract with. They had no sense of project management. When installing solar panels, and working with utility companies for rebates, you have to have installation done by certain dates. You don't always have the flexibility you want/need. Why do you want a roofer as your solar installer? Well, that's easy to answer. The solar panels have to be anchored to the roof, underneath the tile/shingles, etc. The anchoring needs to be done it a very specific way to ensure they can handle the wind speeds we get here. The anchors need to be sealed in a very certain way to ensure they keep out water. Hire the wrong person, and you will get weak anchoring, leaks, mold, etc. when it rains/snows. If you don't notice the (sometimes invisible) problem until after it has done some major damage, potentially over several years, you are in trouble. If you can't pinpoint the damage to an event/storm, and in many cases within a few months/year of the event, you may not be covered by home owners insurance. Just ask me, I found out the hard way about water leaks in my attic (a year prior to solar installation). I ended up spending over $10,000 of my own money to mitigate my attic from the significant mold that had built up and spread. During my research, I talked with Deb at Colorado Springs Utilities-solar rebate section. She was the most informative and professional person I had engaged, beside the folks at Triton. Although a relatively new field/rebate, she was able to give me very detailed information and when pressed, a verbal list of companies that had worked with her customers for solar install and rebates. At the time, Triton wasn't on the list. Wh4y you ask... What I learned was that they were a newer company. That is the only reason. Triton didn't try to learn about solar on the fly. They took the time to learn it right, and hook up with GAF roofing/solar (see GAF.com for more info). Triton took the time to find the US leader for quality products/warranties/training/certification with regard to roofing/solar products. Triton has top notch safety awareness on the job both for themselves and others around them (i.e. my family, neighbors, kids). They did an excellent job with clean-up during the day and at the end of the day. They were very careful working around our landscaping. When Triton left each day, you couldn't even tell they were on my property. What I learned: - Triton was, and still is, the best choice for roofing and solar panel installation in the Colorado Springs and surrounding area. - Home owners insurance (with our carrier and many others) had no extra fees to cover the costs of solar panels on roofs. It was included in the plan we already had. - There are very few solar panel product companies (Triton uses Trina - one of the top 3 I found during research) that have excellent and lasting products with the longest and most responsive warranties. Trina was my #1 after all of my research. Triton helped me understand that fact and provided much of the information I needed to finish my own impartial research on top quality solar products (panels and micro inverters/transformers, etc.). - Triton was the only company at the time, that was GAF master elite certified. A very hard certification to achieve and keep! Just talk with a few roofers in the area and you will see for yourself. - Trina was the only leading company using micro inverters. Micro inverters were relatively new on the market, and others were using other types of inverters/transformers. Micro inverters are the very small boxes that attach under each individual solar panel, and transform the solar energy into electric energy. Other types or inverters or transformers are attached to the house inside or outside, and are huge. Other types of inverters/transformers hum and can distract and keep you awake at night. How do I know... I have several friends that have different solar panels on their houses, and the research I did, often had reviews that mentioned the humming and vibration noises. Micro inverters also maximize the energy captured because they change it into usable electricity right at the panel. Think of hot water moving from the basement water heater up a story or two in a house. It loses it's temperature the longer it travels through pipes. The same concept applies to where the inverters/transformers are located. Many were in large boxes that were on ground level in the garage or outside the house by the electric meter. The farther they are, the more energy you lose. With micro inverters, you don't need the large transformer box like things on ground level near the electric panel or meter. Micro inverters are the most cost effective and are also big space savers. - Triton was the only company, that through GAF were able to use engineers that worked specifically with roofs, solar panels/products. The engineers were another quality control /building/fire code check along the way to installing solar panels. There were no extra fees for working with the engineers. They are build into the process! - Triton even helped me think about future solar install needs and designed our system with future installs in mind. This will allow us to add extra panels without extra electrical work. After over 18 months now, I can still say that I am so glad I chose Triton for my roofing/solar install needs. We are realizing a faster payback on our solar investment than initially predicted through the Triton estimates of energy savings. I have a hot tub and a house full of teens who use more electricity than I'd care to admit. The best part, when the teens move out, I will be making more energy than I use and will be able to sell it to the utility company. My electricity bill will be 0. The utility company will owe money!