I live in an area that's heavily wooded and there are a lot of mice out there and some of them end up in my house. For a period of time, I was catching 2-3 mice a week and some were still running around the house which drove me absolutely crazy. I had an exterminator come out and he did a lot of work and that helped for a little while but mice came back in force. I then found Tim on Angie's list and he was simply great, hard working, honest, persistent and professional! I lost track how many times he came back. I just remember that every time I called him, he came back. After months of battling with the mice, it is finally under control. I still catch a couple of them in a confined area once in a while but certainly not someone thing that I can't handle. I've been having Tim out for quarterly services now for about a year and that helps to keep bug issues to a minimum too. I highly recommend Tim (Frogg's) to anyone who may need help with bugs!