Merino Grout Repair

Get quotes from professionals in your area!

N/A
0
Reviews
Business Description: We are located in the heart of the Vail Valley - minutes to Vail or Beaver Creek, Edwards and Eagle. We offer free estimates, for you home remodelling projects, or for new construction.
A
44
Reviews
Recent Review: It went very well. He arrived on time and was very professional. I am very pleased with the results. I will use The Grout Medic for any grout or caulking work I need to have done in the future.
A
74
Reviews
Recent Review: We are thrilled with the work done. Overall experience with Tile Meister was excellent. The people in the office were helpful and friendly, and the installers did an amazing job. They went above and beyond to make sure we were satisfied, and were very respectful of our house. The tile pattern was complicated, and the different sizes of tile involved made the job more difficult, but Tommy and his helper took it as a challenge and truly rose to the occasion. We could not be happier and the shower is spectacular. The shower is now a thing of beauty that we will enjoy for years to come.
N/A
1
Review
Recent Review: Took much longer than we had been told and the tile and marble were laid unevenly and the grout has been coming up from the beginning very disappointed.
B
15
Reviews
Business Description: Longview Construction focuses on remodeling your home with attention to the details. We offer a variety of services that include property management, real estate procurement for investment, design and contracting. Choosing the perfect design for your home can be intimidating. We’ll make the process easy and fun!
A
10
Reviews
Recent Review: The first thing  I can say is that Jerry Large is a man of integrity and a craftsman with an eye for detail and perfection.  He did an excellent job of tiling the kitchen with a clean grout job. He built a caddy corner pantry in the kitchen with shelves and and a new door.  It turned out to be an excellent use of space.  The painting done was a very good job in my estimate (I'm in the trades too and I can tell a good or poor job) and the kitchen remodel probably in itself added 15,000 dollars to overall value of the house.  The four downstairs bedrooms were drywalled, textured and painted which gave them a brand new look. He also painted and installed new doors for each bedroom. Finally the downstairs family room and storage room were overhauled with new drywall, texture and paint.      It seemed that Jerry Large was very productive on the job. Each day you could see a great amount of progress being made and he finished the job in a timely manner and at a very fair price. I highly recommend him for and type of construction. He seemed very knowledgable and well rounded. He was also very courteous and we had good conversation.
N/A
2
Reviews
Recent Review: I hired Alexander W. Muth (AWM Remodeling) to remodel my mobile home, including work to two bathrooms, an office, and a bedroom. Tile is not recommended for mobile homes because the particleboard subfloor is not strong enough and because settling can cause grout to crack. Since I wanted tile in my office to accommodate my office chair, I paid him to replace the particleboard subfloor in my office with 3/4" plywood, level the floor, lay Hardi Backer cement board, tile and install bullnose backsplash. He failed to level the floor such that there is a dip between 1/4" - 1/2" within a two-foot area, even though I had Henry LevelPro self-leveler and primer and other materials available to him onsite. I purchased Flexbond Crack Prevention Mortar and specifically asked him to use it to accommodate settling in hopes that I would not have to deal with cracked grout and floating tiles. Instead, he used regular mortar and became hostile when I reminded him that he was supposed to use the Flexbond, stating that there was no difference. If there had been no difference, I would not have paid a big difference in price. He continued to use the mortar in spite of my objection. For the tile, I purchased grout to match the two colors of tile that would be used in the various rooms. He actually used three different colors of grout in my office, including some leftover grout that I had left over from a previous tile job in another room. He found this and the mortar on my property and simply used them without discussing the matter with me, even though I had instructed him what supplies to use. He never informed me that he had run out of the color that I had bought for my office. In my office, instead of setting whole pieces of tile at the room's entrance, as I requested, he actually began in the center of the room and worked his way outward. This wasted a lot of tile and took him a long time, but I respected his creativity and let it go. However, he failed to continue the pattern into the matching bullnose backsplash. He just set the backsplash randomly, and he actually installed some pieces that are less than one inch wide, which made no sense at all, and the floor looks ridiculous. I asked him to align the bullnose with the tile while he was installing the bullnose, but he refused, simply stating, this is how I do it. On the closet support wall, the piece that he installed does not even cover the face of the wall, and he just filled it in the big gaps with a bunch of grout. This one little piece of tile actually shows three different colors of grout. One of his workers used the same tile and bullnose backsplash to tile my second bathroom. However, he did continue the pattern into the backsplash, and it looks nice and professional. Mr. Muth broke the window in my office, such that the window will no longer stay open without a stick to support it. He and his workers beat my backdoor by slamming it shut without turning the knob repeatedly over a 7-day period, such that the door no longer closes properly. I paid him to patch some holes in a bedroom closet. They simply slopped some joint compound over the holes and did not even sand it. I had to pay someone else to finish the patch job. I paid Mr. Muth to trim a window in my second bathroom and purchased enough trim for each side to have a whole piece of trim. However, due to a "bad cut" the trim was installed with two pieces spliced together on one side. It looks tacky and was unnecessary. I also contracted Mr. Muth to completely demo my master bath and remodel it. While performing the demo in the shower, he cut the PVC vent pipe and some of the 2x4s in the wall with his saw. He failed to remove pictures from the wall on the other side of the bathroom wall while he beat the walls so severely that the whole mobile home shook. As a result, a professionally framed picture fell and broke. Mr. Muth drew up the contract between us and specified, "any major plumbing or electrical issues to be addressed by licensed plumber or electrician". He contracted to install light fixtures and fix an electrical outlet that was hanging out of the wall. He was incapable of doing either. The job did not require an electrician. A handyman was able to perform these jobs with no problem. While performing the demo in the master bath Mr. Muth was incapable of turning off the water to the tub and said that I would have to hire a plumber to do it. This was a very simple task that did not require a plumber. Mr. Muth's contract required that I pay him $1000 in advance, which I did, and required intermittent payments upon completion of other phases of the work. On a Thursday at noon, after having arrived after 10:00 a.m., Mr. Muth declared that he was leaving for the remainder of the week and demanded an additional $1000 in advance of the terms of the contract, stating that his employee needed to pay his bills, that they did not even have enough gas money to get home, and arguing that it was costing him a lot of money to commute to my home. (He was commuting 60 miles one way to my home, but he worked only 2-5 hours per day. I was not responsible for his travel expenses. He knew the location when he bid the job.)  I told Mr. Muth that I would not advance money ahead of the terms of the contract. He became very hostile, stating that there was no reason to stick to the terms of the contract. I told Mr. Muth that they could demo my master bath that afternoon and the next day, and I would pay the $800 called for in the contract. Mr. Muth began the demo of the bathroom, but at the end of the day, he declared that he would not be back on Friday to complete the demo and again demanded money in advance of the terms of the contract. The partial demo had exposed mold, which they did not treat or remove. Therefore, I had to close off my bedroom and sleep on the sofa. They had performed less than one-half the demo, but I, nevertheless, paid him $600 in advance of the terms of the contract upon his insistence, so that they could get home and his employee could pay his rent. Mr. Muth took the money but did not complete the demo. On Monday morning, he neither showed up to work nor called to explain. At 11:00 a.m. I called him and he said that he would not be showing up and guessed that he probably should have called me. (This was not the first time this had happened. He had previously asked to work on a Saturday, and I cancelled plans to accommodate his request. He neither showed nor called to cancel.) I terminated our contract, effectively immediately. Therefore, I paid Mr. Muth in advance for work that he did not complete; the work that he did complete was defective; and he caused damages to my personal property.  In addition, before I offered Mr. Muth the contract, I informed him that I would require a copy of his insurance and his driver's license to which he agreed. He subsequently claimed that he did not have a driver's license because it had been suspended due to a D.U.I. However, my bank assures me that they would not have cashed my check for him without a valid driver's license.
N/A
1
Review
Recent Review: Be aware!  This person/company (Jason Bacher, unlicensed contractor) was ON ANGIE'S LIST when I hired him but has since disappeared...what happened to the raving reviews?  He started "Apex Solutions" and advertises that he deals with "all phases of construction" in the Vail Daily newspaper.  I hired this company to perform many phases of a home improvement project but fired them before moving on to the second phase.  I thought I was hiring a company with professional and experienced workers as advertised and as stated on the contract.  What I received were young and inexperienced workers who often showed up around noon to do the work, or not at all when scheduled to be here. Work was supposed to be completed in one month's time.  Instead, after 2 months, work was still not complete. The quality was not neither adequate or acceptable as dictated by industry standards. This contractor has placed a lien on my property for "unpaid work" which is nothing more than the cost for materials which he mismeasured but had to buy midway thru the project, and then tried to charge me for it when the project was supposedly "complete".  For example, while laying my hardwood floor, he ran out of wood not once, but twice, then tried to charge me for it because he didn't measure it right the first (or second) time though we had an agreed upon price prior to the project start.  During the project, his workers put the wood floor down then rolled the refrigerator back over it leaving grooves in the newly laid wood.   The second time he ran out of wood on the floor, he went to Home Depot to get Bruce Hardwoods, which is not what I had already installed.  Now I have 2 types of colors and shine on my dining room floor.  I had him paint walls the same color throughout the whole house. First he bought paint with primer and tried to put it on with a sprayer but it left "fingers" and he ran out.  The second time he bought the paint, but without the primer.  As a result, on the second coat, I now had walls that were both flat and shiny. So now he had to buy more paint for another unexpected coat, but the 3rd attempt to correct the finish left the walls splotchy because they did not re-roll the whole thing.  The lines at the ceiling are not straight/cut in, they painted window casings, wooden door frames, wooden baseboards, light fixtures, dropped paint on baseboard heating vents, missed one whole ceiling that was supposed to be painted, did not remove a chandelier they were painting around, and as a result, broke it as it came crashing to the floor and refused to reimburse me or replace it.  They painted my "california closet" fixtures (in 3 closets) which were white laminate but then had to go back and scrape the paint off because, not only were they not supposed to be painted, but paint does not stick to laminate well and the shelving would not match.  They were supposed to caulk the space between the walls and the baseboard but missed many baseboards/walls.  I overheard a painter ask another painter what the caulk was for and how to use it.  The experienced painters were not so experienced after all.  The guy who laid the carpet did an excellent job.  But the carpet I had picked out suddenly became unavailable, and as a result, unless I wanted a different color, I had to "upgrade" and pay $300 more than the cost we originally agreed to.  I do have paint spots on my newly laid carpet because the painters were still painting when they started laying the carpet and did not put down any protective sheeting.  I made a request early on...NO carpet goes down until the walls are done, but they went ahead and did it anyway.  Although the plasterers did a pretty good job, they did not cover up my furniture with plastic and as a result, the joint compound dust was everywhere...in my drawers and cabinets, in every groove possible, and in the grains of my furniture, beds and TVs, and on all my clothes hanging in the closets.  The contractor neglected to remove all of the switch/outlet plates so they did not re-plaster behind them or think to remove them.  They did not replaster in back of light fixtures either even though I asked they they be removed.  The contractor told me he would hire a cleaning company to clean up after the mess but then decided he could do it himself.  I want you to know that I did 90% of the cleanup.  The plasterers were not  so professional and experience after all. Two guys showed up to install the floor but the contractor did not provide the grout.  Because of this, they were going to leave but since the project was already so far behind I asked them what I could do to have them stay.  They asked me to run to Home Depot to get a certain color grout and other supplies for which I was promised I would get reimbursement for from the contractor, but never did.  The slate floor, put down a little more than a month ago already has cracked grout and was not seal-coated as promised.  The slate floor installers wasn't so professional or experienced after all. While the painting and flooring was still being installed, the contractor moved on to yet another project in the phase which was to re-install wood in my skylight.  The original wood was painted and he told me he could not remove the paint and would replace the wood.  The wood was to be refinished with a polyurethane and installed where the original wood was removed.  The wall area around the new installation is not finished and needs to be re-plastered.  The new wood hangs below the ceiling because the cuts were incorrectly measured.  Some of the cuts were too short so they don't even meet in the corners where the wood should meet.  The wood received a quick coat of polyurethane and the sunlight is already making it look dull.  The nails used in the installation are visible because wood puttly was not used to hide them/fill in the holes.  The carpenter wasn't so professional or experienced after all.  I am very disappointed with the results and would never hire him or Apex Solutions to work on my house again.  As a result of the lack of quality and embarassment of what this contractor left me with, I will have to hire other companies to re-do his work. 

Reviews in Merino to Replace or Repair Grout

DPHOENIX FLOORING
There were several miss steps in the availability of the tile selected. I had to go back on three separate occasions and re-order tile from the vendor. Needless to say, there was confusion on the tile and especially the grout color selection. The workmanship in the master bathroom was poor. The tile did not line up on the shower pan. The grout color did not match and I have been attempting to get them to come back and get the grout color repaired. The house was finished in November 2007 and it is already October 2008 and the grout has not been replaced and repaired. I have written two letters and spoken with both owners on three separate occasions. Moreover, as was agreed, they were to return and examine grout in all areas and make appropriate repairs to account for settling and missed grout seams. This follow-up work is pending. I wanted to use a local small business when I embarked on this house building project. However, after this experience, I will no longer support local business and will seek out the best bid and workmanship, if that requires me to work with a large box store.
- George T....
AThe Tile Meister
We are thrilled with the work done. Overall experience with Tile Meister was excellent. The people in the office were helpful and friendly, and the installers did an amazing job. They went above and beyond to make sure we were satisfied, and were very respectful of our house. The tile pattern was complicated, and the different sizes of tile involved made the job more difficult, but Tommy and his helper took it as a challenge and truly rose to the occasion. We could not be happier and the shower is spectacular. The shower is now a thing of beauty that we will enjoy for years to come.
- David W....
DVALLEY FLOORS
Took much longer than we had been told and the tile and marble were laid unevenly and the grout has been coming up from the beginning very disappointed.
- Jody L....
AThe Tile Meister
Installers were a little late, but very professional.  Very knowledgeable on product and installing.  Cleaned up after done.  Went through all details of operating the tub and what to expect.  We were very satisfied.
- Bonnie L....
ATHE GROUT DOCTOR
Matt Bartlett made three trips to our home to complete the above work.  One to provide an estimate and two to complete the work.  We're pleased with the results.
- Michael A....
FLongview Construction
We would recommend you do not use Longview Construction if any part of your project includes tiling.  We hired another contractor to tear out the work done by Longview Construction and do it over, because their work to remodel a shower stall was so unacceptable. Tiles on the walls were not flat, not square, uneven grout widths, chipped edges, and corners filled with caulk.  The shower floor was not properly pitched for appropriate drainage and the pan was not deep enough.  This was the second try after doing a dismal job the first time when they used tiles different from what we’d chosen.  In addition, the work was not done per the promised schedule, either time.  We would not want anyone else to go through the “contractor h***” we experienced. None of the money, half of the contracted price ($3,5000), was refunded.
- W. S....
ABrighton Construction
The first thing  I can say is that Jerry Large is a man of integrity and a craftsman with an eye for detail and perfection.  He did an excellent job of tiling the kitchen with a clean grout job. He built a caddy corner pantry in the kitchen with shelves and and a new door.  It turned out to be an excellent use of space.  The painting done was a very good job in my estimate (I'm in the trades too and I can tell a good or poor job) and the kitchen remodel probably in itself added 15,000 dollars to overall value of the house.  The four downstairs bedrooms were drywalled, textured and painted which gave them a brand new look. He also painted and installed new doors for each bedroom. Finally the downstairs family room and storage room were overhauled with new drywall, texture and paint.      It seemed that Jerry Large was very productive on the job. Each day you could see a great amount of progress being made and he finished the job in a timely manner and at a very fair price. I highly recommend him for and type of construction. He seemed very knowledgable and well rounded. He was also very courteous and we had good conversation.
- Joshua M....
FAWM Remodeling
I hired Alexander W. Muth (AWM Remodeling) to remodel my mobile home, including work to two bathrooms, an office, and a bedroom. Tile is not recommended for mobile homes because the particleboard subfloor is not strong enough and because settling can cause grout to crack. Since I wanted tile in my office to accommodate my office chair, I paid him to replace the particleboard subfloor in my office with 3/4" plywood, level the floor, lay Hardi Backer cement board, tile and install bullnose backsplash. He failed to level the floor such that there is a dip between 1/4" - 1/2" within a two-foot area, even though I had Henry LevelPro self-leveler and primer and other materials available to him onsite. I purchased Flexbond Crack Prevention Mortar and specifically asked him to use it to accommodate settling in hopes that I would not have to deal with cracked grout and floating tiles. Instead, he used regular mortar and became hostile when I reminded him that he was supposed to use the Flexbond, stating that there was no difference. If there had been no difference, I would not have paid a big difference in price. He continued to use the mortar in spite of my objection. For the tile, I purchased grout to match the two colors of tile that would be used in the various rooms. He actually used three different colors of grout in my office, including some leftover grout that I had left over from a previous tile job in another room. He found this and the mortar on my property and simply used them without discussing the matter with me, even though I had instructed him what supplies to use. He never informed me that he had run out of the color that I had bought for my office. In my office, instead of setting whole pieces of tile at the room's entrance, as I requested, he actually began in the center of the room and worked his way outward. This wasted a lot of tile and took him a long time, but I respected his creativity and let it go. However, he failed to continue the pattern into the matching bullnose backsplash. He just set the backsplash randomly, and he actually installed some pieces that are less than one inch wide, which made no sense at all, and the floor looks ridiculous. I asked him to align the bullnose with the tile while he was installing the bullnose, but he refused, simply stating, this is how I do it. On the closet support wall, the piece that he installed does not even cover the face of the wall, and he just filled it in the big gaps with a bunch of grout. This one little piece of tile actually shows three different colors of grout. One of his workers used the same tile and bullnose backsplash to tile my second bathroom. However, he did continue the pattern into the backsplash, and it looks nice and professional. Mr. Muth broke the window in my office, such that the window will no longer stay open without a stick to support it. He and his workers beat my backdoor by slamming it shut without turning the knob repeatedly over a 7-day period, such that the door no longer closes properly. I paid him to patch some holes in a bedroom closet. They simply slopped some joint compound over the holes and did not even sand it. I had to pay someone else to finish the patch job. I paid Mr. Muth to trim a window in my second bathroom and purchased enough trim for each side to have a whole piece of trim. However, due to a "bad cut" the trim was installed with two pieces spliced together on one side. It looks tacky and was unnecessary. I also contracted Mr. Muth to completely demo my master bath and remodel it. While performing the demo in the shower, he cut the PVC vent pipe and some of the 2x4s in the wall with his saw. He failed to remove pictures from the wall on the other side of the bathroom wall while he beat the walls so severely that the whole mobile home shook. As a result, a professionally framed picture fell and broke. Mr. Muth drew up the contract between us and specified, "any major plumbing or electrical issues to be addressed by licensed plumber or electrician". He contracted to install light fixtures and fix an electrical outlet that was hanging out of the wall. He was incapable of doing either. The job did not require an electrician. A handyman was able to perform these jobs with no problem. While performing the demo in the master bath Mr. Muth was incapable of turning off the water to the tub and said that I would have to hire a plumber to do it. This was a very simple task that did not require a plumber. Mr. Muth's contract required that I pay him $1000 in advance, which I did, and required intermittent payments upon completion of other phases of the work. On a Thursday at noon, after having arrived after 10:00 a.m., Mr. Muth declared that he was leaving for the remainder of the week and demanded an additional $1000 in advance of the terms of the contract, stating that his employee needed to pay his bills, that they did not even have enough gas money to get home, and arguing that it was costing him a lot of money to commute to my home. (He was commuting 60 miles one way to my home, but he worked only 2-5 hours per day. I was not responsible for his travel expenses. He knew the location when he bid the job.)  I told Mr. Muth that I would not advance money ahead of the terms of the contract. He became very hostile, stating that there was no reason to stick to the terms of the contract. I told Mr. Muth that they could demo my master bath that afternoon and the next day, and I would pay the $800 called for in the contract. Mr. Muth began the demo of the bathroom, but at the end of the day, he declared that he would not be back on Friday to complete the demo and again demanded money in advance of the terms of the contract. The partial demo had exposed mold, which they did not treat or remove. Therefore, I had to close off my bedroom and sleep on the sofa. They had performed less than one-half the demo, but I, nevertheless, paid him $600 in advance of the terms of the contract upon his insistence, so that they could get home and his employee could pay his rent. Mr. Muth took the money but did not complete the demo. On Monday morning, he neither showed up to work nor called to explain. At 11:00 a.m. I called him and he said that he would not be showing up and guessed that he probably should have called me. (This was not the first time this had happened. He had previously asked to work on a Saturday, and I cancelled plans to accommodate his request. He neither showed nor called to cancel.) I terminated our contract, effectively immediately. Therefore, I paid Mr. Muth in advance for work that he did not complete; the work that he did complete was defective; and he caused damages to my personal property.  In addition, before I offered Mr. Muth the contract, I informed him that I would require a copy of his insurance and his driver's license to which he agreed. He subsequently claimed that he did not have a driver's license because it had been suspended due to a D.U.I. However, my bank assures me that they would not have cashed my check for him without a valid driver's license.
- Beatrice L....
FApex Solutions
Be aware!  This person/company (Jason Bacher, unlicensed contractor) was ON ANGIE'S LIST when I hired him but has since disappeared...what happened to the raving reviews?  He started "Apex Solutions" and advertises that he deals with "all phases of construction" in the Vail Daily newspaper.  I hired this company to perform many phases of a home improvement project but fired them before moving on to the second phase.  I thought I was hiring a company with professional and experienced workers as advertised and as stated on the contract.  What I received were young and inexperienced workers who often showed up around noon to do the work, or not at all when scheduled to be here. Work was supposed to be completed in one month's time.  Instead, after 2 months, work was still not complete. The quality was not neither adequate or acceptable as dictated by industry standards. This contractor has placed a lien on my property for "unpaid work" which is nothing more than the cost for materials which he mismeasured but had to buy midway thru the project, and then tried to charge me for it when the project was supposedly "complete".  For example, while laying my hardwood floor, he ran out of wood not once, but twice, then tried to charge me for it because he didn't measure it right the first (or second) time though we had an agreed upon price prior to the project start.  During the project, his workers put the wood floor down then rolled the refrigerator back over it leaving grooves in the newly laid wood.   The second time he ran out of wood on the floor, he went to Home Depot to get Bruce Hardwoods, which is not what I had already installed.  Now I have 2 types of colors and shine on my dining room floor.  I had him paint walls the same color throughout the whole house. First he bought paint with primer and tried to put it on with a sprayer but it left "fingers" and he ran out.  The second time he bought the paint, but without the primer.  As a result, on the second coat, I now had walls that were both flat and shiny. So now he had to buy more paint for another unexpected coat, but the 3rd attempt to correct the finish left the walls splotchy because they did not re-roll the whole thing.  The lines at the ceiling are not straight/cut in, they painted window casings, wooden door frames, wooden baseboards, light fixtures, dropped paint on baseboard heating vents, missed one whole ceiling that was supposed to be painted, did not remove a chandelier they were painting around, and as a result, broke it as it came crashing to the floor and refused to reimburse me or replace it.  They painted my "california closet" fixtures (in 3 closets) which were white laminate but then had to go back and scrape the paint off because, not only were they not supposed to be painted, but paint does not stick to laminate well and the shelving would not match.  They were supposed to caulk the space between the walls and the baseboard but missed many baseboards/walls.  I overheard a painter ask another painter what the caulk was for and how to use it.  The experienced painters were not so experienced after all.  The guy who laid the carpet did an excellent job.  But the carpet I had picked out suddenly became unavailable, and as a result, unless I wanted a different color, I had to "upgrade" and pay $300 more than the cost we originally agreed to.  I do have paint spots on my newly laid carpet because the painters were still painting when they started laying the carpet and did not put down any protective sheeting.  I made a request early on...NO carpet goes down until the walls are done, but they went ahead and did it anyway.  Although the plasterers did a pretty good job, they did not cover up my furniture with plastic and as a result, the joint compound dust was everywhere...in my drawers and cabinets, in every groove possible, and in the grains of my furniture, beds and TVs, and on all my clothes hanging in the closets.  The contractor neglected to remove all of the switch/outlet plates so they did not re-plaster behind them or think to remove them.  They did not replaster in back of light fixtures either even though I asked they they be removed.  The contractor told me he would hire a cleaning company to clean up after the mess but then decided he could do it himself.  I want you to know that I did 90% of the cleanup.  The plasterers were not  so professional and experience after all. Two guys showed up to install the floor but the contractor did not provide the grout.  Because of this, they were going to leave but since the project was already so far behind I asked them what I could do to have them stay.  They asked me to run to Home Depot to get a certain color grout and other supplies for which I was promised I would get reimbursement for from the contractor, but never did.  The slate floor, put down a little more than a month ago already has cracked grout and was not seal-coated as promised.  The slate floor installers wasn't so professional or experienced after all. While the painting and flooring was still being installed, the contractor moved on to yet another project in the phase which was to re-install wood in my skylight.  The original wood was painted and he told me he could not remove the paint and would replace the wood.  The wood was to be refinished with a polyurethane and installed where the original wood was removed.  The wall area around the new installation is not finished and needs to be re-plastered.  The new wood hangs below the ceiling because the cuts were incorrectly measured.  Some of the cuts were too short so they don't even meet in the corners where the wood should meet.  The wood received a quick coat of polyurethane and the sunlight is already making it look dull.  The nails used in the installation are visible because wood puttly was not used to hide them/fill in the holes.  The carpenter wasn't so professional or experienced after all.  I am very disappointed with the results and would never hire him or Apex Solutions to work on my house again.  As a result of the lack of quality and embarassment of what this contractor left me with, I will have to hire other companies to re-do his work. 
- Barbara M....