Gary has worked for me several times over the years; all had gone very well. This time was different. He did minor damage to several places in my home, including knocking the veneer off a piece of furniture. He Did some plumbing and knowingly left a leak under the house. There was duct tape (for heaven's sake!) over the leaking spot. ($150 to plumber to fix it.) He installed about 90' of floating floor very badly. (Pergo's inspectors say it is not a product defect.) Installed and tiled in a tub in an adequate, not great manner. Left the job unfinished and promised to come back in six weeks. That was twelve weeks ago.