We have had a leak for several years where the roof over the garage meets the wall of the bedroom over the garage. At first, it was just some minor damage to the wall board in the garage, but with all the rain this summer it began leaking into the garage -- a lot! But with all damage from the flooding it was difficult to get the big roofing companies to come out and look at a small job like ours. Eventually we came across Artisan and thought they'd be perfect for the type of job we had. So we call them up; they were busy, too, but at least they returned our call and set up an appointment. When Sean and his crew came out he looked at the roof and had a pretty good idea was was wrong even before taking the shingles off. My husband, who is an engineer and pretty handy around the house (but doesn't do roofing, sewers, or automobile exhaust systems!), had been thinking about how it could be leaking and had come up with pretty much the same diagnosis so he felt really good about the diagnosis and estimate. Sean gave us an estimate that seemed reasonable and in line with what we expected, so we gave the go-ahead to fix it. Sean was able to fix it that day because they were running early that day; they had called earlier and asked if it was OK to come early, which was a nice touch. Sean did a great job on the roof. The diagnosis was correct once he got into it: the roof originally was installed incorrectly and likely had leaked from the beginning; a little at first, them more over time as debris had gotten under the shingles and directed more and more water under the shingles, back under the flashing between the roof and the wall, and down into the garage. Sean removed the shingles next to the house, fixed the issues with how the flashing had been installed, and installed new shingles along with caulking under the shingles to prevent water and debris from getting back under the shingles. (I'm probably over-simplifying what they did; they explained it all to my husband and he was very satisfied with the explanation!) Sean even sent one of his crew out to get shingles that matched exactly what was on the roof. The results were great! The shingles match perfectly and you can't even tell we had any work done on the roof. Their cleanup was perfect, I haven't found even a single nail that they dropped! Of course, it's hasn't rained since yesterday, so we haven't tested that part of the repair, but given the work they did I'm confident that the problem is fixed. My husband especially liked that Sean took pictures of the problem and the repair and that Sean showed him some of the problem parts after the repair. It helped make sense of why the roof leaked before and why it wouldn't leak now. We couldn't be happier and would highly recommend Artisan for roofing work!