I am late in writing this, as I wanted our anger to subside. Mixed results to say the least, and I am being positive about that. First, the good. The patio was sub contracted to Edge Concrete and they did a magnificent job with design and the result would be an and quot;Aand quot; The pergola was done fairly well. He did install one post that was defective and we made him dig it up and replace it. During the initial installation, they cut the cable line, because they didn't call the city to put out flags where the lines were. I would give the pergola a and quot;B+and quot;, as we are pretty happy with the end result. These two items were probably the most costly elements of the job. He did an OK job on the walkways, not great by any means. As to the raised gardens, a and quot;Cand quot;. He did not put quality dirt - as was described to us during the bid - in the gardens. The metal sides sagged and he had to come out and put up some wood beams to help prop it up. The wood finish is already wearing and we will have to sand it down and re-stain two years later. As to the irrigation, an and quot;Fand quot;. The irrigation in the garden beds did not work as we needed at all, so we had to water by hand the rest of the summer- he also did not really do what we asked him to do with the sprinkler system in the front or back yard. We ended up having to bring out a professional sprinkler company in 2012, and we paid them $2,500 to fix all the irrigation- including the beds - everything - the way we wanted it. As to customer service and professionalism, an and quot;Fand quot;. Mike was never around supervising his rag tag staff, he was always out drumming up more business and working on bigger jobs. He kept promising work would be done and there were delays, his staff was on other jobs, etc. It took 6 weeks to do a 2 week job max, and he did not give his men the tools they needed, so there was a lot of physical labor involved, rather than the right equipment to speed the job. A lot of work had to be re-done and it was clear his men when they did work on our property on any given day, did not have the right instructions to complete what we wanted, so we ended up supervising them. His staff were not trained folks, one was on DUI probation, another we think was a drug user (we can not prove, he spent long time in our bathrooms, but Mike said he had had a drug problem). They left a part of our fence to be blown down by the wind, so they turned it into a and quot;gateand quot; (lucky us!) There is much more, but why go on? All I can say is we drank a toast the day they and quot;finishedand quot;, such as it was and were off our property. Giving this firm a and quot;Cand quot; for the work they did is generous, but a large part of that is the excellent concrete work by Edge. Can not and do not recommend Naturescapes.