Business Description: Established in 2014.
Colorado Craftsman HVAC
Two brothers originally started helping their father over 20 years ago on reconditioned appliances. By this base foundation the seed of Colorado Craftsman was born. After becoming appliance repair technicians top in their field they decided to continuing their cross training into HVAC through NATE training programs.
Family owned and operated Colorado Craftsman HVAC is a company that drives customer service to the next level.
Our team strives for excellence by educating you as a consumer and if possible teaching you preventive measures to avoid a repair in the future and minimize cost.
Business Description: APPLIANCE REPAIR AND HEATING AND AIR CONDITIONING REPAIR. 4 CERTIFIED AND
FACTORY TRAINED TECHNICIAN. WE ACCEPT ALL MAJOR CREDIT CARDS AND CHECKS ARE ACCEPTED. WE NOW HAVE A $10 TRIP AND DIAGNOSTICS ON ALL FURNACES AND
AIR CINDITIONING UNITS.APPLIANCE DIAGNOSTICS ARE $15 IN MOST CITIES.
Recent Review: After determining that the problem was the control panel, repairman recommended that we purchase a new unit rather than fix the current oven. The replacement part cost $600 and labor would be another $170. We decided to follow his recommendation.
Recent Review: The Maytag gas oven was not heating correctly; Excel Energy checked it, put on a yellow warning tag, and told me not to use the oven until the condition was corrected. Lee's Appliance sent Zack and Jerry to do the needed repair. They were on time, very polite and professional, and had the oven fixed and checked quite speedily (with the racks put back in + the kitchen rug in the right place!).
After determining that the problem was the control panel, repairman recommended that we purchase a new unit rather than fix the current oven. The replacement part cost $600 and labor would be another $170. We decided to follow his recommendation.
- Karen G....
ARB Appliance Repair
Rich was outstanding. So nice. unfortunately, some parts for our Jenn Air wall oven are no longer available which he recommended replacing all together.
- Susan K....
When I called they said that it would be 90.00 to 120.00 depending if needed two men. They then came out and said it was going to be $360.00. They said they would give a senior discount and do the job for $280.00 They wanted then to charge a $29.00 service fee and I would not pay the $29.00 service fee they tried to add on at the last minute. They gave me an estimate of $120.00 and no one disputed the fact that this is what I was told. I would not recommend this company.
- Missy D....
I had a smoking lower brand new oven, he found the problem and ordered parts. Much better with minimal smoking
- Dona G....
Very well, he had to order a part. Picked it up and was back within a couple of days to fix the oven.
- Robin B....
CHI TECH APPLIANCE
The repairman first came to give me an estimate. He said that it was a time consuming job. He came back a couple of weeks later with the part. I noticed that it was broken (he didn't). He asked if I wanted it put in anyway. Obviously not. He reordered it. He came back again and installed the part. It took 10 minutes. I feel I was way over charged.
- Amy C....
AAppliance Factory Outlet & Mattresses
I had just bought a house that has a 10 year old Dacor dual fuel range/oven. It would convect bake but not regular bake. I called Appliance Factory and was put in touch with their service comapnay called "Brand Source". They came right out and diagnosed my oven (it was a burned out heating element) and spent time to show me other aspects of my Dacor. He showed me how to fix another issue on my range myself. He ordered the part and returned two days later, on time, to install it. He tested the part, and calibrated the oven temperature setting. Great service experience.
- Mark P....
ALee's Appliance & Refrigeration Service
The Maytag gas oven was not heating correctly; Excel Energy checked it, put on a yellow warning tag, and told me not to use the oven until the condition was corrected. Lee's Appliance sent Zack and Jerry to do the needed repair. They were on time, very polite and professional, and had the oven fixed and checked quite speedily (with the racks put back in + the kitchen rug in the right place!).
- Diana R....
FJENSEN APPLIANCE & REFRIGERATION
When Kitchen Aid finally decided to replace my defective oven, they chose Jensen as the people to install it. They sent the oven to them and it apparently arrived within four days of shipping from Kitchen Aid. However, I did not hear anything from Jensen or Kitchen Aid until three weeks later. I called Kitchen Aid to find out when to expect my oven. They called Jensen who said it had been at their shop all that time. They told Kitchen Aid that they had called me, but I never received a call from them. When I finally called them, we were able to set up an appointment for the installation within three days. They did not apologize or even comment on the fact that they had not managed to contact me when they received the oven from Kitchen Aid. The installers were reasonably on time. I had to ask one of them to remove his shoes before he tramped through my entire house from the front door to the kitchen and to suggest to him and his partner to bring the oven in the back instead of carrying it through my living room. The two guys spent an hour or so installing the new oven and whispering to one another about how hard it is on them to have to work in an old house (my home is a vintage 1937 with a brand new kitchen). They did not leave me a receipt for the work or even a business card when they left. The oven seems to work fine. It is a built in, so I hope that all the wires are in the right place, etc. However, after they left, we did notice two large gouges in the kitchen wall where they brought the oven into the kitchen. They did not apologize or even mention this damage to us. Noticing other reviews here and on Google Review, I do not understand how a company stays in business when they are so rude and dismissive of their customers' needs. I would go to great lengths never to use them again.
- Carol L....
ASooner Appliance Repair Inc
He was awesome. he came when he said he would come, he took care of the matter promptly and charged reasonable fee. It worked just fine because he did the work. He was very polite, seemed knowledgeable and I would absolutely use him again.