Recent Review: This is more of an open letter to Master Blaster (MB) because good companies read their Angie's List reviews. And this is a really good company. We've used MB in the past and despite a couple bad apples earlier this year (who no longer work for MB), they have really taken good care of us. Manny and Eric are two excellent guys - I would trust them with any job. So when our disposal failed, we called MB first. We asked for a quote over the phone to replace our garbage disposal. I had already researched new disposals on Amazon and picked one out with great reviews, which other novices were installing in about an hour with little to no experience. Our unit that failed is hard-wired and considering the weight of these things and water being involved, I didn't want to screw it up. We've seen ads for disposal installs for around $100. Going into this, I'm thinking about prices - I would expect to pay $100 or even $150 for the service quality of MB to do a simple disposal replacement. $200 might be a stretch but these guys are good and they typically give 10% off if you mention Angie's list. So $180 would be on the high end of reasonable. I would totally pay that. Since we couldn't get a quote over the phone, Manny (who is beyond excellent) came out, took a look at it, checked his price sheet and said, "Oh, yeah, that's $389." "Does that include the disposal? We already bought one." "That's just the labor." Mind you, if novices are installing these things in an hour, I'm sure this can be installed in about a half hour by someone with experience. Manny agreed. So at $389 for this job and an estimate of about 30 minutes of work, they're effectively charging $778 an hour to perform this task. Just shy of eight *HUNDRED* dollars an hour to install a disposal. Say it out loud, say it to a friend! It's laughable. Their hourly rates are up to $217/hour now, which alone seems exorbitant. Sorry, I spelled "is" wrong. IS exorbitant. (I'm pretty sure they were $129/hour earlier this year - could be wrong. I know that was the quoted price to pull up our nasty sewage ejector and clean any prohibited items, ie: paper towels, out of the filter.) But even a one-hour rate for the install isn't that far out of the ballpark for what I was originally thinking. Needless to say, I was beyond shocked and told Manny we can't possibly pay that. That's the price of a full season ski pass! All I can possibly think of is that the rave reviews on Angie's List have gone to the heads of the owners of Master Blaster. "We have lots of 'A' reviews, we can charge anything!" Well, no, you can't. You could have made the reasonable $180 I listed above. Or something similar. Instead, you made $0. I really love these guys. Well, Manny. I love Manny. But now I'm going to install this thing myself with You Tube videos and go have an all you can eat lobster buffet and still have saved $200. **To note, I don't want to sound confusing here. We have received top notch service from Eric and Manny at Master Blaster. This company gets an A for communication, professionalism, quality, punctuality. Pricing on this job is a straight up F. We will always call these guys first but I am extremely concerned about what might be some price gouging. We have other jobs coming up that will require a plumber to re-install various bath lines/fixtures, reroute some business. I would love to give MB my business but if these prices continue, we'll have to consider one of the many other companies that also have A ratings.