Chuck has incredibly high standards for customer service, and that is such a difference maker for me! After some mold remediation, some of the sprayfoam insulation had been removed from our crawl space. Instead of opting to replace with sprayfoam (since if there were ever mold again, it would be incredibly difficult to remove), we decided to go with the usual stuff. I told Chuck it was a small job, and if he would be willing to do it the same day as he came up to give an estimate, we could just get it done and not wait. He really appreciated that, and said he'd be willing. However I live in the mountains of Boulder and it had rained. He called me a couple times to reschedule saying he thought it'd be better to let some of the moisture evaporate. He was very professional telling me when he'd be able to come out. His communication was excellent. Then when he came, the job was even smaller than he originally anticipated. He said he'd have to charge me his minimum of $250.00, but asked if there was any other handyman type things he could do. I was blown away by this professionalism. We had some holes on the back of the house from wood peckers, and he offered to fill those with liquid nail. Once I started on my bathroom remodel, the tile guys noticed there was still some air blowing under the crawl space on a windy day. I called Chuck and he gladly came out and found two additional vents he hadn't covered free of charge. We had so enjoyed talking with him about Spain, we had distracted him the first time while he was down there and he got sidetracked, so it was pretty much our fault! We should have just let him work, but he really is such a nice guy, you can't help but want to hang out with him a little. In fact when he came that second time, we let him work and then had a coffee with him for like fifteen minutes. He is professional and wonderful. And the customer service is second to none!