I was very pleased with this service. The inspector that came out was named Mark, he was very kind and easy to talk to about and professional. He explained things to me that I did not understand in great detail. Before I got there(I was 10 minutes early), he had already inspected the outside of the home and roof, which saved time which I was pressed for that day. He was very thorough, he even pointed out and wrote in the report that there was a half inch tear in one of my window screens. Inside the house, he checked to make sure every outlet was working, checked every smoke and CO2 detector, opened every window, checked every appliance, and ran every faucet. He was very thorough in the house as well and wrote down every little thing wrong. In the crawl space, very tiny, he looked over every inch and wrote down everything. In the end, he gave me a printed copy of the inspection in a plastic binder so it would not get damaged. In the inspection folder was detailed descriptions of everything wrong along with pictures and speech bubble graphics that pointed out the exact problem. He also emailed me a digital copy of the inspection. Overall I was very pleased, no complaints at all. Also, they were cheaper than most inspectors advertise.