An electrician from Mike’s electric came to my home to replace a flooring thermostat. The electrician was here less than 15 minutes after saying he would not replace the thermostat because he felt the wiring required conduit. Note: This flooring thermostat was installed as part of a permitted kitchen remodel from a high-end contractor which cost more than $150,000. The following day another electrician came out and replaced the thermostat without problem or issue and charged less than the $204 fee that Mike’s electric charged to do nothing. I called and spoke to the billing person today and explained the situation. She said that $204 was the service charge, regardless of outcome. I said I would be willing to pay $50 as a service fee for this 15 minute no-service whatsoever call. If this is the customer service one would expect from Mike’s electric I would caution anyone, regardless of how dire their circumstance or how severe they are electrical needs, to never, ever, ever use this company.