Recent Review: These folks know what they are doing. They have all the right tools and equipment to get the job done quickly and efficiently. They were 30 minutes late but they had called previously and told me they were going to be a little late. Not a problem. When they arrived Lando reviewed the situation with me, confirmed everything that needed to be done and re-confirmed the quoted cost to remove my spa. Then they went right to work cutting my old spa in half and loading it on their trailer. They then proceeded to clean up their mess and power wash the patio.
Recent Review: Everything went great, the store manager (Nancy Rogers) was super helpful and they have a selection of spas in various sizes and features. I was impressed that some of the spas were filled with water so you could see the jets, lights and all the other things that came with each spa. We were happy to find out that The Hot Tub Store provides service, parts and chemicals for your spa, unlike our previous spa from Cal-Spas (no longer in business). We are looking forward to many happy times in our new spa!!
Business Description: For the most convenient place to buy all the pool supplies you need all season long, come to A.V. Hawaiian. We offer the best selection in name brand pool products along with outstanding customer service.
Our retail store takes pride in offering high-quality products with superior customer service. We go to great lengths to make sure we carry only the best and most reliable products on the market today. Our wide selection of popular name brands makes it easy to find your favorite products, and if you need help, one of our trained sales staff members will be glad to assist you with knowledgeable recommendations or suggestions.
Business Description: Worlds number one selling brand of hot tubs and spas, 5 locations, in house service techs and delivery crews. Financing available, cash discounts on spa purchases. Company web site posts special promotions, www.hottubstore.com. ACE salt
Recent Review: Their service turned out just fine. They follow up on everything they do. They try to make sure that they please you. They do stand behind what they do. I had a bad leak after they did the work, but they came back to take care of it. The subs they use are really good. Everything is fine now.
Recent Review: That is the first and only place that we have been to. It appeared well laid out and clean. The salesperson was informative and knowledgeable. They had a good selection on hand. They were not pushy or overbearing.
Recent Review: The folks at Electric Connection were very professional and friendly. Without having to come out to my house, they were able to ask me a few questions and give me a quote over the phone. When they came out to my house I was prepared for them to run the electrical line outside and around my chimney (another electric company said they had to do this since I have vaulted ceilings and no attic crawl space). Much to my surprise EC was able to find a way to run the line through the attic! Definitely spared me of having to look at unsightly electrical tubing on the side of my house and at a price that was cheaper than the other company. I was also impressed that they knew the folks at several hot tube stores around Sacramento since they have installed many tubs. When I did not know the answer to a question regarding my hot tubs electrical plug, they called up the company I purchased my tub from and got the answer directly from them. Great customer service! I will definitely do business with them again and refer my family and friends.
My spa was leaking. I called Bob as I always have when my 21-year-old spa has needed service over the years. Bob determined the source of the leak. It was a bit tricky given the spa's age, but he fixed it. Bob knows his stuff and is honest, very fair and personable.
- Carl G....
ASacramento Hot Tub Warehouse
That is the first and only place that we have been to. It appeared well laid out and clean. The salesperson was informative and knowledgeable. They had a good selection on hand. They were not pushy or overbearing.
- William P....
ASacramento Hot Tub Warehouse
The hot tub we purchased was in stock, so they were able to deliver it in less than a week. They already had the permit in hand from the City of Elk Grove and were able to do the electrical work that same day. As they were filling the tub up with water, they showed us all of the chemicals and how to use them. We were in our hot tub that evening. It was perfect. I have had several questions since we had it set up and Dave is always very responsive. I would reccomend this company to anyone considering purchasing a hot tub!
- Jennifer M....
BSacramento Hot Tub Warehouse
We liked the versatility of the Bullfrog hot tub, which allows for easy replacement of the jet styles. So, the hot tub product was appealing, and the price was OK. We were almost ready to buy except that their installation crew does not perform the code-required electrical work to connect the hot tub to an older circuit.
- Michael M....
The folks at Electric Connection were very professional and friendly. Without having to come out to my house, they were able to ask me a few questions and give me a quote over the phone. When they came out to my house I was prepared for them to run the electrical line outside and around my chimney (another electric company said they had to do this since I have vaulted ceilings and no attic crawl space). Much to my surprise EC was able to find a way to run the line through the attic! Definitely spared me of having to look at unsightly electrical tubing on the side of my house and at a price that was cheaper than the other company. I was also impressed that they knew the folks at several hot tube stores around Sacramento since they have installed many tubs. When I did not know the answer to a question regarding my hot tubs electrical plug, they called up the company I purchased my tub from and got the answer directly from them. Great customer service! I will definitely do business with them again and refer my family and friends.
- Kelly K....
ACrystal Clear Pool Service & Repair, Inc.
Matt is incredible! This is the type of service that I thought had gone away years ago. He is friendly, efficient, and relatively inexpensive. My pool always looks great and my hot tub is always clean ... no matter how many pool parties we throw! Get Matt to take care of your pool!!
- Walter D....
AThe Plumbing Source
We had a leak in our kitchen ceiling in two different areas. Thought it was from the upstairs bathroom. They showed up to our home on time, researched the problem and found that the leak was actually coming from our master bathroom toilet and a second leak from the jacuzzi tub. The second bathroom toilet was loose and although it wasn't leaking, he showed us how much the wax band was worn and would start leaking sooner or later. We had him replace both toilets upstairs, repair the jacuzzi tub drain line, replace the tub fixtures, and repair the clean the jacuzzi tub motor. He did have to cut a hole in our kitchen ceiling to make sure there was no mold. Thank goodness there wasn't. So we have to have an expensive ceiling repair now. However for the amount of time that was spent at our house and the amount of work, we were satisfied with the work, their professionalism, and price. Hope we don't have to but would use them again and would recommend them to a friend.
- Tanea K....
AAQUASTAR SPA SERVICE
Repaired leak and fixed electrical. On time; on task; provided estimate prior to work and that’s what it ended-up costing, so no surprised. I’ll use him again and again.
- David C....
ALYNCH & SONS POOL SERVICE
I had been with the same provider for 6 years, until management changes and service interruptions saw my pool turn into a pond. I contacted Lynch and Son's for an estimate. I knew they were more expensive than most, but I've come to realize the value of a pool only comes if you can always use it when you want to. Within a week of hiring them the pool looked sparkling. This was back in December and it has looked perfect everyday since. Spencer is our weekly service tech and he does a great job.
- Chris T....
BUSA Bath California Remodeling
The original install was good till they tried to add a 1500.00 bill to add a sub panel to my breaker box. They had already charged 995.00 for electricity. I had my own licensed electrician install the circuit for 300.00. After the tub was installed they were going to leave my walls torn up and ugly where they tore out tiles. They left st end of the day Thursday May 31. That night unknown to all the tun leaked into the wall and floor all thru to under my home. The next day after a second conversation with Rick they came back to repair the walls and they found the leak. A broken valve. It was repaired. I was asked to wait a day before using so the sealant could dry. My son and I went out for dinner and returned to a flooded bathroom. They sent their man out to shut off the water and look at the problem He found another broken hose. It is now June 11, and I still can not use my hot tub. It was to be completed on the 1st of June at the latest. As of right now I am still waiting. Rick said he would talk to me last Monday but instead he has a woman call to tell me new bad news. I am stressed beyond belief which has caused me extra back pain which is why I wanted a great hot tub. I have paid almost 6000.00 for this unfinished job and I could have had it done for half that thru a different contractor but USA refused to let me out of my contract without a 50% charge. So I have been as patient as possible but the stress is eating me up. If they don't come today and finish I don't know what I will do. They promised me a tub I would be proud to own installed by professionals I do not feel proud and I find them very unprofessional. There is $1000 still owed upon completion and at this point I am looking at small claims court for the damage to my walls and under my home. I don't know what to do. I am disabled and this was to be therapudic. Two weeks of stress has me in severe pain and suffering. I can not and will not ever recommend USA bath.