Recent Review: During one of the storms we had in December of 2012, I was awakened in the middle of the night by the sound of dripping. I discovered that my master bedroom window was leaking and the water was dripping down on the window sill. It ran across the sill and down the wall and eventually across the carpet. I placed towels at the point were the drips were falling and tried to go back to sleep. The next morning (Sunday) I woke up and called Five Star, after looking through my monthly flyer from Angies List. They responded that day, started the drying proccess on the rug and placed plastic sheeting aroung the window to prevent further damage and allow the repair the leak, which was a faulty seal around the master bedroom window. Over the course of the next four weeks, Five Star worked with my insurance complany and ultimately completed replacing the insulation in the wall, wallboard, carpet pad and painted all areas affected. Everything is as good as new.