Remodeling actually started a couple of weeks earlier than we had anticipated! It was a long process and we became well acquainted with all of MKB's staff. Most of them are longtime employees, with over ten years at MKB, which, to me, says a lot for the company. The construction crew are all experts at their specific job, but they are also experienced in all aspects of construction and can stand in for each other in a pinch. Everyone was so very patient with all our questions, and always took the time to answer them (and most of the time didn’t laugh at us). Concerns on our part were addressed quickly. When we came up with new ideas as the work progressed, the answer was, almost always, “we can do that!” The crew became like family during the process, and we actually missed them "invading" us every day when the work was completed. It took four months to finish the remodel, but it was worth the wait. The end result was incredible. Our kitchen is totally redesigned, has a much better flow to it, and it’s BEAUTIFUL! We knocked out a wall in the Family Room and enlarged it. Now our open floor plan kitchen/dining room/family room seems twice as big as it was before remodeling. Friends have asked us if we enlarged the guest bathroom (we didn’t) because it looks bigger, thanks to the new design. The master bath was a tiny little room. We knocked out a wall, and added a few square feet to it, and it’s much more comfortable, now. At the beginning of the remodeling we were given some excellent advice by several people – to enjoy the process. So, we did! We took pictures every day to chronicle the progress, and began to call one of our dogs the “onsite inspector” because he always seemed to get in the pictures! Thanks, MKB, for giving us a beautiful “new” home!