Recent Review: We are so happy with Rick at Hacienda Pools for making our pool a dream come true. After looking through several sites that compared different pool builders, we narrowed our list to 5 and set up appointments. He was on time for our appointment and laid out the good , bad and the ugly of pool design, building and maintenance , and really encouraged questions, and was very upfront with the possible pitfalls of owning a pool. In other words, he gave us a complete picture of owning a pool and didn't shy away from problems others have had with a pool. We also discussed spa types and sizes, the type of filtering system to use and the advantages/disadvantages of a salt water chlorine generating system, as well as solar water heating systems.The other pool builders only emphasized a "perfect scenario" for our pool and any questions or concerns we had were usually just brushed off or we weren't really happy with their response. Rick then had us meet a pool designer and after several modifications, we were happy with the design. We actually liked his design so much that when the other builders came for an estimate, we asked them to use the plans from Ricks designer to base their estimate. We received the quotes from other builders and though others have written that Rick is usually more expensive, we found that his estimate was right in the middle, with one other builder much more expensive than him and another only slightly lower. His quote sheet is extremely detailed, with every phase of the build and its cost clearly laid out. Other estimates from other builders were not nearly as detailed and weren't as clear. After about a month of interviewing all the pool builders and calling references, we went with Rick and we started the build soon after.. All through the process Rick kept us informed of when work would be done, what exactly they were doing, and he would take us to various suppliers to choose what materials/ equipment we wanted. If there were any concerns, we got either a call or an email within a day but we would usually have a response within an hour. We couldn't ask for a more responsive contractor. This past spring was especially rainy for our part of California, but the delays were kept to a minimum, and if one aspect of the build was weather dependent and couldn't be completed, Rick called another subcontractor to do a job that wasn't weather dependent. Overall, nearly everyday someone was doing something and the project was pretty much on schedule. All the subcontractors were very courteous and professional and always cleaned up after a days work. The project went exactly as planned and didn't go over budget. Once the pool was completed and the landscapers started their work, Rick went over equipment functions and pool maintenance and set us up with a local pool maintenance company. He also emphasized that just because he is finished building the pool, if there were any problems to let him know. He definitely backs up all his work and we have one less thing to worry about with him. We couldn't have asked for a better pool builder and were totally satisfied with Rick and Hacienda pools service.