Recent Review: Exactly one week after calling Arrow Appliance for refrigerator service, our washing machine began making horrible noises. Called them first thing Sat morning and, once again, to my surprise they were able to respond with a service call by afternoon. The same personable young technician, Brandon, diagnosed the problem quickly as a water pump failing. After ordering parts, he came out and installed it quickly on Aug 9th solving that problem (we were still able to use the machine during the interim). The price was $30 above his $160 estimate, but honestly, they did not know the cost of parts until later. The $35 service call was deducted from the repair. Very satisfied with the speed, knowledge and professionalism of their service.