Recent Review: I called Zajic Appliance on 11/17/2015 to schedule repair of my washing maching (12+ year old Kenmore front loader). I was offered appointments on any of the following four days, Wed-Sat. I scheduled my appointment for Thursday, today, and was told that I should call any time after 8 a.m. on the day of service to find out where I was on the schedule. So, I called this morning around 8:20 a.m. and was told I was first on the schedule (yeah!), and that Justin, the technician, would arrive before 10 a.m. but most likely close to 9 a.m. Justin arrived at 8:40 a.m. (even better). He discussed the problem with me, and got to work. Within 5-10 minutes, Justin identified the pump as the problem and gave me a quote of $202 for replacement. Lucky for me he had the replacement pump on the truck, and the new pump was installed just minutes later. Before leaving Justin also gave me a quick tutorial on cleaning between the rubber gasket and drum (toothbrush required!). Yuck! I mentioned to Justin that I'd recently had a very unpleasant experience with a plumber (no show), and had left a scathing review on Angie's List. I told Justin that I needed to be equally attentive to submitting reviews when all went well. For mentioning Angie's List, Justin extended me a 10% discount! As I sit here listening to the washing machine finish its first post-repair load, I couldn't be happier with Zajic's service...as provided by Justin.