I retired after 44 years with PG&E as a Gas Service Rep. I performed safety inspections of appliances and was often called for a second opinion after a company recommended replacement of equipment. I saw a lot of mistakes and a ton of downright fraudulent practices. Some companies were well respected by us so when I wanted to replace our equipment, there was only one company I called...Maki Heating and Air. Over many years, they had demonstrated honesty and expertise to all their customers and I never hesitated to recommend them. LOL...I know this sounds like a cheesy commercial, but it isn't often I see this kind of a business today. They didn't disappoint me when I had them replace my own equipment. My needs were thoroughly analyzed and the best solution was provided along with alternatives. The work was performed flawlessly and professionally, even when I asked them to modify the FAF vent to satisfy my nitpicking. I had my windows replaced at the same time and needed to install a larger ventilation fan, which the Maki workers installed for me with no charge. The window company also replaces HVAC equipment and Maki's price was better, so the expertise, quality of equipment and price made it an easy decision to choose Maki. The installers were very careful and considerate of our home. I have waited until now to write this review to see if any issues would develop, but everything is working perfect and our utility bills have been slashed!