Recent Review: They were really courteous, very responsive, and didn't try and sell me anything I didn't need. They could have done the complete opposite, because I sure wasn't going to crawl under there. They were very, very good. Then I actually went out and got 3 bids for installing the heat pump. They were one of the companies that bid and I got a little better deal from Sears, because I got a no interest for 12 months deal with them. The appointment was for 8:30 and they were there. I would absolutely consider using them in the future.