Shane called me back right away. He was working on another fencing job, so he couldn't power wash and stain my fence right away, but he knew I needed the belly bands along the back and east side immediately. He came right over, measured, and installed them the next day. And the fence is for .3 acres - and the back is up a hill, so it was a Lot of work! They look so good, it looks as if they are part of the fence design, and my dogs are safe. He stayed in contact with my as he finished the job before mine, and then started my fence. The power wash was amazing - the fence looked new, instead of a year old. Then, I had asked him to pick a color close to my neighbors, so we could coordinate. When he couldn't find just the right match, he went and talked to my neighbor, and bought the exact same stain. Our neighborhood looks So good! In addition, I was having the fence stained, and my neighbors had approved, but then, before Shane started, they had some concern about their trees near the fence. Normally, Shane covers the shrubbery just fine, but he could tell what would make the neighbors Most comfortable, and with my approval, Hand Painted the section of the fence next to their new trees! Wow. What great customer service, and got me off on the right foot with my new neighbors! Also, my neighbors were concerned about my dogs getting under their side of the fence, so Shane went and got more material, and installed those great belly bands on the west side of my fence, too. Shane then filled the holes in my tile with grout - Wow! again. He always leaves a place better than when he found it. He even checked an electrical outlet I was wondering about, and a cabinet door. I would recommend Shane Hughes - Hughes Construction - to anyone looking for exceptional, professional work with Outstanding Customer Service!