Recent Review: We called him in because we needed to temporarily move a water heater, we also discussed some things we'd been wanting to do for a while. - we wanted continuous hot water, which needs an on-demand system - the existing toilets were too low for the comfort of our aging bodies, and had other problems. We decided to get and quot;comfort-heightand quot; models, one with a more aggressive water flow. - Our kitchen sink had cracks that would eventually require replacement. We were unhappy with it for cosmetic reasons as well. The owner worked with us in selecting the items we would get. We got a written quote about cost, schedule and time. These were honored in detail. All of these turned out to be a big improvement, worth every penny. We're especially pleased with the sink and fixtures. We're also happy that the items removed were not simply trashed, but were given to charity.