The inspector arrived close to the end of the scheduled two-hour block, but he got straight to work. He inspected all of the plumbing lines and sewer lines that he could physically access, including those under the house. I had expressed a concern about high water bills in relation to the relatively little amount of water I use, so he specifically looked for leaks*, finding none. He also inspected my plumbing fixtures, paying specific attention to the kitchen faucet, which had poor water pressure. He checked it, and several other faucets, and then checked the overall house pressure, discovering that the water pressure being delivered to my home was half of what it should have been. He then proceeded to adjust the pressure regulator, restoring my house to a "normal" pressure of 65-70 psi. The other service he was to perform was a water heater flush, but he told me that my water heater was old enough (15+ years, maybe 20) that doing so might compromise its ability to hold water. He recommended that I replace it as soon as possible, which I have not yet done, but plan to do in the very near future. All in all, I had a very good experience with the Brinks inspector and would recommend the Big Deal ($49 for the above mentioned services) to any Angie's List member, whenever it comes up. ------- * I later discovered that my water bill increase was due to an increase in sewer fees and not due to an increase in water usage.